Fine Print in Security System contracts

Read the fine print

Today I looked at one of my competitors advertisements and it says They are giving away a FREE SYSTEM, FREE SENSORS and even a FREE GIFT CARD. I looked at the fine print and found a few items that may be helpful to you as a customer.

FINE PRINT ISSUES TO BE AWARE OF:
This is valid only with home systems.
This offer includes up to 15 sensors free for pre wired homes or upto 7 free sensors for wireless but labor charges MAY apply.
This offer with the lower monitoring rate does not include a cellular connection but is contingent upon the customer paying for a landline.
This offer does not include interactive control or remote arm and disarm (Elite)
This offer does not include the extended warranty. (Service Plan – Repair agreement etc…) Hourly rates will apply for repairs.
Gift card is through a 3rd Party and they charge a shipping and handling fee.
The system is apparently free but there is a $99 dollar installation fee.
There is a 36 month agreement that has to be signed
Form of payment must be by credit card or electronic charge to your checking or savings account.
Termination fee applies
This offer is contingent upon the customer passing a CREDIT CHECK. (Peak Alarm does NOT do CREDIT CHECKS)
This offer is to get the salesman in the door because this offer cannot be combined with other offers so the low monitoring rate may not apply

Review your alarm contract closely

Check the BBB Better Business Bureau www.bbb.org on every company that you get pricing from. Some of our competitors even the ones that are running ads similar to this add have thousands of complaints filed. Two of our competitors have over 3000 complaints on the BBB. Peak Alarm has had one complaint filed with the BBB in the last 3 years. That is a real issue because you might sign up and then find out you signed a 60 month agreement or if you don’t have a phone line you end up paying over $50 per month for monitoring. Often if you are in SLC they sign you up for monitoring and since the police don’t respond you have to end up paying a guard service which costs much more than the $10 per month that Peak Charges. Get the facts. Peak Alarm is the only local company that has both a Guard Service, an alarm company and a UL listed Central station to do your monitoring. Many of the others have out of state monitoring stations and no guard service or a 3rd party guard service.

Call Larry Love (801) 428 1384 Larry@peakalarm.com www.peakalarm.com

I don’t want a long term monthly security monitoring contract

Month to month agreements are available

Month to month agreements are available

I would rather pay month to month than sign a long term monitoring contract

Peak Alarm offers different types of monitoring agreements including:

The following examples are based on Installation of the Control panel, cellular communicator, 3 Door Contacts and one motion detector. All of these plans include elite control which is interactive services that include remote arm and disarm. The monthly charge also includes the extended warranty repair agreement to avoid hourly labor charges on covered needed repairs. Many other companies that offer the interactive services start out at $49 per month and that does not include the repair agreement as ours does.

Month to month $890 down $46 per month
12 month – $660 down and $46 per month
24 month – $355 down and $46 per month
36 month – $99 down and $46 per month
48 month -$75 down and $46 per month
60 month – $49 down and $46 per month

The more you pay on the system the lower the contract length can be. This is the same with cell phones and other items as well like cars. I use the example for a cell phone because my kids both bought I-phones but one signed a longer agreement and paid less upfront. We can subsidize part of the equipment when you sign a 36 month agreement. Other companies tell you that you will get FREE equipment but don’t believe it because nothing really is free. You will either sign for a longer period of time or a higher monthly fee but it won’t be free. Security companies are in the business to make money and provide a service.

Adding a smoke/heat/freeze sensor, glass break or additional motion detectors would add $130 each per item added or $65 each for additional door or window contacts. Pricing is subject to change.

When you mention to me that you saw our TV commercial I can offer you 3 months of free monitoring and yes that is free but it is not equipment so we can do that for you.

Companies that charge very low monitoring rates normally lack in other areas because much of the time their service is automated and they don’t give you full service options. Make sure you verify before you buy

Peak Alarm has been in business for over 47 years (Since 1969)

Peak Alarm is the only local company in Utah that has both a Guard/Patrol Division and a UL listed Central Station. Other companies contract out their guard services or use a 3rd party central station and many of them our out of state. When you are talking to someone in NY and trying to tell them that you live closed to 106th south and Redwood Road it means nothing to them whereas our dispatchers are all local. Peak employees over 270 employees. Buy local it helps keep the money in Utah.

Peak Alarm has 4 offices to service you as well as being insured and licensed which many companies cannot boast.

Peak Alarm also has an A+ rating with the Better Business Bureau www.bbb.org and has only had 3 complaints in the last 3 years.

Contact Larry Love at Peak Alarm (801) 428 1384 Larry@peakalarm.com Peak Alarm web site I can come out to your business or home to do a no cost site visit and provide you with pricing.

Peak Alarm bidding out current construction projects

Peak can do any size project from start to finish

Peak can do any size project from start to finish

Peak Alarm web site ask for Larry Love

We encourage Electrical Contractors and General Contractors to send us plans and specifications so we can bid the projects that you need proposals on. If you have a link to a job and need a price please let us know. Sometimes we have time to get you the bid and sometimes we don’t. If you ask for a price the same day that it bids out the chances are low that we will be able to get you pricing.

Call Larry Love (801) 428 1384 Larry@peakalarm.com for pricing and he can come out and do a no cost site visit to make recommendations for your security, fire alarm, access control or cameras.

Peak Alarm bids out construction projects in Utah and Idaho. We have put some of the jobs that were are bidding online to encourage electrical contractors to call us for pricing. Peak is one of the largest alarm companies in Utah and the only alarm company that has their own local central station, AV Division, Guard /Patrol Division and their own UL Listed Central station.

Most projects have a specific list of manufactures listed in the specification so there are certain companies that can bid these project out and other companies that cannot. Often what occurs is that they will only flat spec products meaning that only one company in the State can bid the job. When they do this it is normally because the engineer is trying to match equipment with and existing fire alarm panel or they may want the same brand in all their facilities. The danger to this is having only one company that can bid so you are locked into their pricing for parts and labor. We call these products proprietary products.

Peak Alarm sends notification of those projects bidding but does not send out pricing to the contractors normally until the bid date and time. This helps prevent what we call price shopping where one contractor will call another subcontractor up to ask if they can bid the price that a specific company already gave them.

Peak Alarm strives to bid the projects to the Specifications and to the PLANS so we don’t have order changes later on. When equipment is not shown it makes this difficult because if the plan shows 22 smoke detectors and everyone bids 22 smoke detectors and then later on they add another 22 so the total is 44 this would change the price. This is the same when one flow switch and one tamper switch is shown on the plans and later they add 8 or 10 more monitor modules to monitor additional items. As a member of the Professional Estimators Society we were instructed to bid off the plans and use the counts listed on the plans so everyone is bidding the same equipment counts.

BID PROCESS:

OWNER HIRES ARCHITECT AND ENGINEERS TO DESIGN THE PROJECT
PLANS GO OUT TO GENERAL CONTRACTORS AND SUB CONTRACTORS TO BID THE PROJECT
LOW BIDDERS WIN THE JOB AND OFTEN LOW BID MAY NOT BE THE BEST BID SO REVIEWING THE BIDS IS AN IMPORTANT PROCESS
CONTRUCTION STARTS, SUBMITTALS ARE SENT IN AND PERMITS ARE APPLIED FOR AND THE PROJECT IS DONE AND INSPECTED

Spring Security System Deal from Larry at Peak Alarm

Learning about jobs in Guatemala. They work in the rain, heat and 6 days a week for about $60 to  $200 per month

Learning about jobs in Guatemala. They work in the rain, heat and 6 days a week for about $60 to $200 per month

Spring Peak Alarm Deal only $99 dollars installed and $46 dollars per month for 36 months.

Mention this Blog from Larry Love and get 3 free months of monitoring

This gets you the following equipment: Security Control Panel with keypad, siren, battery and Cellular communicator.
3 Door Contacts or window contacts installed and programmed
1 Motion Detector or Glass Break Sensor or Smoke/heat/Freeze sensor installed and programmed (Pick one)

If you extend the length of the monitoring agreement to 60 months we can add the following equipment:

4 more contacts (either door or window) Normally $65 each
or
2 Motion detectors or Glass Break or Smoke/heat/Freeze sensors – Normally $130 each

This 60 month agreement has the same down payment of $99 and the same $46 dollar a month payment.

Both of these include the extended warranty REPAIR AGREEMENT which covers batteries and service labor on covered calls.
Both of these include the monitoring and the monthly cellular changes
Both of these options include Elite control which is arming and disarming remotely with your cell phone

Larry’s alarm page on facebook

Call Larry Love for a no charge site visit (801) 428 1384 Larry@peakalarm.com

Larry has 20 years experience in the field of Security and Fire Alarm. Larry holds current training certificates for security and fire alarm as well as being a Master Alarm tech with the State of Utah and NICET level II in Fire Alarm. Call Larry for all your Alarm, Camera, Security or Access Control needs.

Security Systems in Utah and Salt Lake City

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