Peak Alarm best Alarm Company in Utah

Peak Alarm is the Leader in Utah

http://www.peakalarm.com Peak Alarm is the only Alarm company that has a UL listed Central Station and a full guard and patrol division.

Peak Alarm has been in business since 1969 and has only had one complaint filed with the www.bbb.org Better Business Bureau in the last 3 years.

Peak Alarm is the only UL listed Central Station that holds 5 UL Certificates.

Call Larry Love (801) 428 1384 or email him at Larry@peakalarm.com for pricing and more information about Peak Alarm.

Many of the TOP TEN, TOP FIVE or BEST ALARM COMPANY lists on the INTERNET are paid services so be sure to look each company up on the BBB web site before you make your decision.

Understand that Peak Alarm does not do Free equipment so if you are paying $149 for the basic PeakLink system with a monthly of $44 per month over 36 months you are paying $149 + $1,584 or $1,733 total but the equipment is not free, nothing ever is.

Other companies will charge you $56 per month or more for 60 months yet they give you FREE equipment but beware because if you do the math you end up paying $3,360 which is almost double so you are paying over $1,600 in order to save a few hundred dollars.

Larry Love has over 20 years in the industry and can help you with all of your alarm, camera, access control and fire alarm needs. Peak Alarm is a certified Mircom dealer.

So your installing a new security system beware?

Security in Utah

Security Systems in Utah

Before going with any security company go through a simple checklist:

1. Check the Better Business Bureau for how many complaints, the type of complaints and reviews. www.bbb.org
Two of the large competitors have over 3000 complaints that have been filed.

2. If the security system is internet based know that if the power goes out so will your security system.
Sure the system is less expensive but ask yourself why is it less money?

3. If you only have a phone line connected and the phone line is cut no signals will be sent. (Install AES Radio or Cellular)
Having both phone and cell is fine but phone only or internet only is not as secure.

4. Ask yourself if you would buy Chinese food from your plumber. If not then buy security from a security company not a cable company.
We specialize in security, we don’t do other things outside of that scope. Look online and find out what type of service others have gotten from that company. When you buy cable TV or Dish often it is very easy to buy but how good is the customer service after you have purchased? Are they a local company?

5. Is their central station UL listed and 5 Diamond Certified? Why should you care? It makes a difference.
If you are dealing with a local company they know the area and they are easier to deal with.

6. Does the alarm company you are going with have a Guard/Patrol service inhouse? If you are in SLC know that Police do not respond to normal alarms.

A. Peak Alarm has only had one complaint in the last 3 years.
B. Peak Can install an AES Radio or Cellular communicator with battery backup in case the power goes out.
C. Peak is a local company that has been in business for over 48 years
D. Peak Alarm has a full service Guard/Patrol, UL listed central Station that is 5 Diamond certified
E. Peak Alarm is a local with all employees having been through an extensive FBI background check.

http://www.peakalarm.com

Top Five Alarm Companies in Utah

Top alarm company lists are a tangled mess

Why should you be skeptical of TOP lists found online? ANSWER: Because many of those sites listing top 5 or top 10 are PAID SERVICES.

One of the sites gave a number #1 recommendation for an alarm company that has over 3800 complaints filed with the Better Business Bureau. Better Business Bureau web site www.bbb.org

Look up each and every company you intend on getting pricing from. Check for government actions against them, law suits and reviews. The above company that was rated number one has government actions pending against them. They are a very large company so when comparing them against local companies you need to understand that if they have a million accounts then they are 83 times larger than say Peak Alarm who only has 12,000 accounts. So that being the case this company should have 83 times the complaints right? That would mean they should have 83 complaints if they are on the same level as a local company that has one complaint. Peak Alarm has 1 complaint that has been filed with the www.bbb.org in the last 3 years and this number 1 listed alarm company has over 3800 complaints which is over 400% more complaints so take the fact that these top 5 or top 10 lists are paid services.

Real actual best TOP Alarm companies in Utah

Mountain Alarm -aka Fire Protection Services – 67 years in business – Local Company – Only 2 complaints in the last 3 years with the BBB
Peak Alarm – 48 years in business UL listed Local Central Station – Full Guard/Patrol services – Local Company – Only 1 complaint in the last 3 years
Alarm Control – aka Armed Alert – 48 years in business – Zero complaints in the last 3 years

Mountain Alarm Fire Protection Services web site
Peak Alarm web site ask for Larry Love
Alarm Control Armed Alert web site

The above companies are all licensed by the Utah Division of Occupational Licensing and they are also insured. All of the above companies do not concentrate on LICK and STICK products. (Just wireless) so they have extensive experience with commercial and residential products unlike many of the new companies that just do wireless. The technicians understand the industry and all of these companies are qualified to do commercial fire alarm, intrusion, access control and cameras.

Now if we look at the companies that spend the most money on advertising and companies that have the most accounts then the list could change.

ADT Security Services ADT web site This company has 127 years in business.This is a licensed and insured company.

Now we do need to mention ADT which is a National Alarm company and now they own Protection One. ADT Security Services on the Better Business Bureau Web site has over ________complaints that have been filed in the last 3 years, granted they are a very large company. ____% of their reviews on the BBB are negative although many people do have good experiences with this company. Now that they own Protection one we will see if they will be doing anything different. Protection one was in business 29 years before they were purchased by ADT. Protection one only has about 16% of the amount of complaints that ADT has. Rather than saying anything negative about this company I would encourage you to look at the better business bureau report for each company yourself. Going with a national company sometimes has it advantages and other times when you go with a very large company it can be difficult to get to the proper department when you do need help. I dread calling my cable company for service for the same reason because I am normally on for over a hour just trying to talk to someone. Going with a local company can have advantages. If you are trying to sign up for service the lines are clear and the process is quick. If you are trying to get service after your system has been installed it is a bit different.

Vivint Smart Home Security has 18 years in business, before they were Vivint they were APX and also APEX and they also own other companies that are involved in their monitoring and their alarm installation keeping certain aspects of their business separate for legal reasons. Vivint Smart home web site This is a Utah company and they are a very large company. They do mostly wireless alarm systems and they have accounts all over the country and in Canada. They spend a great deal of money on advertising and they are a very successful company. Their business model seems to be working although time will tell if it will continue to function as the market seems to get saturated. They seem to be getting into other areas of business rather than just security systems. Vivint has had issues with unlicensed individuals working for them and they have paid their fines and it seems they are striving to do things as per the book now but with any company that large there seems to be challenges with having so many employees.

So when comparing companies there are companies that spend a great deal on advertising and there are companies that have more accounts than other companies so they are in the TOP 10 or TOP 5 list in certain areas.

When a company tells you that the equipment is FREE read the fine print because when it is all said an done all alarm companies are in business to make money not to give stuff away. They will either make their money now or later but they will make money. They will either sign you up for a longer term, charge more now or raise your rates after a year or two. One of these companies was charging my mother over 70 per month for basic phone line monitoring with no interactive services and no other services and it took me quite a while on the line to get her account canceled even though she was out of contract. This basic service should cost around $25-30 per month.

Peak Alarm rated best overall alarm company in Utah

Peak Alarm Salt Lake Office

Why is PEAK ALARM rated the BEST OVERALL ALARM COMPANY IN UTAH?

Peak Alarm is the only Full Service Alarm company in Utah with a UL listed Central Station, Alarm Company and Guard/Patrol units.

Peak Alarm web site ask for Larry Love

1.UL Listed Central Station with 5 UL listings including, fire alarm, burglar and UL2050 which is high security.

2.UL2050

3.Five Diamond Certified

4.Over 300 employees and 4 offices to serve their customers in Idaho and Utah

5.Full Guard and Patrol Division

6.Full AV division (Peak AV)

7.A NETONE COMPANY

8.Only one complaint filed with the Better Business Bureau in the last 3 years.

Call Larry Love (801) 428 1384 Larry@peakalarm.com for pricing, site visits and or consultations.

Be careful when looking at the PAID ads and websites because several of those companies have over 1000 complaints with the Better Business Bureau but because they paid for the ad now they are on the top 5 list or the top 10 list. Two of our competitors have over 3800 complaints that have been filed with the Better Business Bureau in the last 3 years. Online complaints tell a completely different story about companies. It is true every company including Peak Alarm will have some online complaints so look at the www.bbb.org web site to check out who has filed complaints with the Better Business Bureau because each and every one of those complaints gets investigated on both sides.

In Utah Call Larry Love for all your security needs

Peak Alarm

Call Larry Love (801) 428 1384 for Intrusion, Fire Alarm, Access Control, Cameras, Commercial, Residential and high level security installations.

Peak Alarm is the only local company in Utah that has a full service GUARD PATROL, UL LISTED CENTRAL STATION & FULL SERVICE ALARM COMPANY. All other companies including the National Companies here in Salt Lake third party out their Guard Patrol to other companies. Email Larry at Larry@peakalarm.com

Larry Love has been in the industry for over 20 years and holds current certifications in IP camera installations, Security and Fire Alarm installations.

Larry can get you pricing on any size project. Larry can come to your facility, home or business and go over the design and features. Often people look for the lowest price and when you check the www.bbb.org Better Business Bureau you will find some of our competitors with the lower pricing have over 3000 complaints that have been filed with the Better Business Bureau in the last 3 years. Check out Peak Alarm’s low rate of complaints compared to the other companies.

Peak Alarm installs high quality products such as DMP, DSX, Silent Knight, Firelite, Hochiki and other products to meet your needs.

Peak Alarm hold 5 certifications with UL including the UL2050 certification for high security SCIFS and other high security installations. Larry Love is also certified in UL2050 design. Larry Love also is fluent in Spanish (espanol) http://www.peakalarm.com

Recent Peak Alarm ongoing training

Brands of Fire Alarm

Depending on the brand of fire alarm you have installed in your facility the cost of parts and service will vary. When you choose a proprietary many times you may end up paying higher costs.

Peak Alarm offers ongoing training programs to their 300 plus employees at four offices in Idaho and in Utah. This week the sales teams were trained on what flexibility is available to us regarding contracts, the different options and customization that our Central Station can offer to the customers and we were trained on our new initiative WHITE GLOVE TREATMENT OF CUSTOMERS AND EACH OTHER.

Call Larry Love (801) 428 1384 Larry@peakalarm.com for more information. ESPANOL Y ENGLISH http://www.peakalarm.com

Peak Alarm continues to train all their departments and the new WHITE GLOVE initiative is to help step up our customer service and also treat each other with more respect. Peak also puts all their employees through FBI background checks and even local police department checks.

Some of the other important points of the training were as follows:

All 22 of those in the training answered various questions and had to get answers from others in the group to complete the surveys.

1. What do you dislike most in a sales rep? Being Pushy, High Pressure, Late and Dishonest were the top four answers.

2. When a salesperson is talking to you, what interactions make you feel uncomfortable? Lack of knowledge, talking too much without listening

3. How do you as the customer define value? Bang for your buck. Not everyone will buy the most expensive product and most won’t buy the least expensive product but customers want quality and a fair price. Many are willing to go with a solid company like Peak Alarm even if the prices are a bit higher because Peak offers a whole package of same day or next day service, UL Listed Central Station, Guard and Patrol Service and top notch sales teams that are knowledgeable.

We discussed some of the tried and true principles of sales such as A.Preliminaries (Hello etc…) B. Investigating stage – What do they want, what do they need and what is their budget? C. Demonstrating – What is the capability of the products that Peak Alarm offers and D. Obtaining Commitment in the form of a signed proposal or agreement.

We learned about the research done between larger dollar sales and smaller items and how high pressure sales techniques actually hurt your possibility of getting a commitment when dealing in larger dollar amounts. The smaller purchases that can be related to impulse buying don’t cause as much buyer remorse. Getting a bad deal on a larger product such as a car can affect more people than the customer. Often other security companies hire very young people and teach them these high pressure sales techniques so they can go out and get quick sales. These are the same companies that are being sued in several states and that have thousands of complaints filed with the Better Business Bureau.

Peak Alarm is proud that we have only had one complaint filed with the Better Business Bureau in the last 3 years as of 9/22/16 and zero complaints in the last two years.

We had a session on contracts and learned quite a bit about the ins and outs of these agreements and why we need them to protect the company and the customer.

We made long lists of items that we can improve on and among the list of items we determined that some of the most important things we all should be working on are: Being Honest at all times, Showing up early to each appointment and if we cannot then making sure we call ahead of time to let our customer know what happened and when we will arrive. Another skill that we all need to work on is COMMUNICATION. One of the most important parts of this skill is LISTENING so we learned some techniques associated with listening, body language and personalities. Product knowledge is important although we have a large team of people that can help with that and learning what our customers need and getting them pricing in a professional timely manner will make all the difference in the world. We also went over the importance of sending out hand written thank you cards.

We had a training during our two day training sessions where the sales team actually programmed a DMP security system so we could learn what the techs go through and have a better understanding of how the technical side works. Hands on training We also had a class about customer service and the options our Central Station can offer the customer. Well that is short recap of this training and then we ended with several of our team members getting awards for their efforts.

Thank you to Peak Alarm management for feeling that ongoing training is important enough to spend this much time and effort on. Call Larry Love to get more information about Peak Alarm, Pricing or to set up a tour of Peak Alarm in Salt Lake City. (801) 428 1384 Larry@peakalarm.com

Complaints reviews Peak Alarm

Give us a chance to make it right

Give us a chance to make it right

In the last 3 years the Better Business Bureau has only received ONE complaint about Peak Alarm. If you have a complaint or issue please contact Larry Love (801) 428 1384 Larry@peakalarm.com and give Peak Alarm a chance to make it right. Another individual that you can call is Dayne Linford 801 4867231 x381

Yesterday we had a training here at Peak Alarm about how to treat our customers and each other with what we like to call White Glove Service. We have only had one complaint filed but we are sure we have customers that are unhappy that did not report to the Better Business Bureau so we would like to reach out to them to help solve challenges.

Contract or agreement concerns – Dayne x381 or Larry x384
Product Concerns – You may call your salesperson directly or Larry at 801 428 1384 – See list of extensions for sales team
Billing issues – Wendy 801 486 7231 x407, Maria (Spanish/Espanol) x404, Mary Lynn x405

Sales Team extension list:

(801) 486 7231

Tony Pino x385 – Tony has been with Peak for over 25 years and Tony works out at the gym regularly and is an excellent resource for information
Paul Mehl x386 – Paul used to sing Opera for the Utah Opera Company and has been with Peak for over 11 years and knows his industry very well.
Jessie Lopez x382 – Jessie is a camera system expert and also knows allot about Security as well. (Jessie is always very well dressed.)
Joe Ferraro x435 – Joe is very professional and is very knowledgeable
Francesco Perri x439 – Francesco speaks Italian and is a runner and hiker and one of Peak’s top Salesmen
Ryan Shurtleff x438 – Besides being very funny Ryan is easy to talk to and knows his stuff. Ryan likes recreational vehicles.
Mike Evans x383 – Mike is a part time auctioneer and has a small farm in Grantsville
Dayne Linford x381 – Besides being an expert at work Dayne is a writer and film producer
Larry Love x384 – Larry is an expert in Fire Alarm and security systems and has been involved in Music his whole life – NICET II Fire Alarm
Kenny Fox System designer NICET III Fire Alarm X440 – Kenny is a Army Ranger Veteran and Fire Alarm expert as well.
Reed Haymore x380 is our Sales Manager and also a systems expert who has years of experience in the Alarm industry.
Clint Beecroft is our General Manager and he is also a level 2 NICET in Fire Alarm and many other certifications so he is a hands on guy

Recently Valerie Peterson decided to leave Peak Alarm so if she was your sales person feel free to contact Reed and he can help assign another person to help you or you can ask for any of the Sales Team members listed above.

Each Sales Person has many more attributes that were not able to be listed and there is over 300 years of experience when you combine the overall total experience in the security and this is just the Sales Team. Our installation team, accounting team, guard and patrol team, AV Team and service team also brings experience and knowledge to the table.

FIRE ALARM, SECURITY, ACCESS CONTROL, CAMERA SYSTEMS, INTERCOM, NURSE CALL, PERS (Medical alert systems) and more.

Peak Alarm is the only Utah Alarm company that has Guard/Patrol, an alarm division and a UL listed central station.

Peak Alarm is locally owned and has been in business since 1969

Peak Alarm is one of the few companies that offers same day or next day service.

Only 1 complaint in three years

foto chistoso de mis hijos

foto chistoso de mis hijos

Better Business Bureau UPDATE, Peak Alarm has only had one complaint filed with the better business bureau in the last 3 years. Call Larry Love 801 428 1384 for more information http://www.peakalarm.com

We have a competitor that has had over 3700 complaints filed with the BBB in the last 3 years. Do your research before you buy.

Contact the http://www.bbb.org to check every company that you deal with

Rated best all around Alarm Company in Utah

Picture taken by Larry Love

Picture taken by Larry Love

Factors for rating the best all around alarm company in Utah. If you find another company that meets all of these criteria please let me know and I will add them to this article. :

1. Years in service 47+ and family owned.

2.A+ Rating with the Better Business Bureau http://www.bbb.org and this company only has 2 complaints on file within the last 2 years.

3. Ability to do any size project for Fire Alarm, Home Security, Business Alarms, Access Control, Intercoms and Cameras. This company has the capacity and 270 employees and can do any size project.

4. UL listed Central Station that is 5 Diamond certified with backup systems in place and backup central stations out of state. This company has more UL Certifications than any UL Central Station in Utah. Facts don’t lie. http://www.ul.com
5. This company owns their own Guard and Patrol division so they can respond to alarms and they have guard accounts and a large patrol division. All other alarm companies in the state of Utah hire this service out to a third party company.

6. This company also has an AV Division that is rated #19th in the National for what they do. This Audio Visual division can do home theater systems, security systems and very large theaters. They welcome you for tours at their Salt Lake City location.

7. This company has 4 offices to serve you in Salt Lake City, Saint George, Idaho Falls and Boise Idaho. They also have guard and patrol services in Park City and the adjacent areas.

8. This company does not charge a trip charge for accounts within 45 minutes of their offices. Many companies charge over $100 dollars per hour for trip charges so this alone would add over $200 more to a service call if you were 45 minutes away.

9. When reviewing the top ten lists or top five alarm company lists understand that you are viewing paid advertisements. Many of the companies that appear in these lists have over 100 complaints filed with the BBB and one top competitors has over 3000 filed in the last 2 years and they are currently being sued in several states.

10. This top rated company has a CAD department with the ability to do the drawings needed to submit to the city to get your permits and to get the job done professionally. Do your research before you hire an alarm company and I would be leery of the TOP rated companies on the PAID lists.

11. This company is licensed and insured and holds National Training certificates and has multiple NICET trained people. This company can provide you with the General Liability insurance required as well as Workers Compensation Insurance certificates and a very long list of projects that they have completed.

Who is this company that meets all the above criteria?

PEAK ALARM http://www.peakalarm.com
Peak SECURITY Peak Security Guards and Patrol
Peak AV Audio Visual http:www.peakav.net
Peak Central Station – UL listed Central Station – UL2050 for High Security -Fire Alarm – Home & Business – Bank Safe Vault etc….

PEAK COMPANIES

Contact : Larry Love (801) 428 1384 larry@peakalarm.com Cell phone (801) 898 6003

http://www.facebook.com/alarmsinutah

Peak Alarm pagina de facebook en espanol Spanish

Many companies that are on the top ten or top five lists mainly concentrate on wireless systems because they are quick and easy. Peak Alarm does more commercial alarm systems than residential although it is just over 50% commercial and we can do the job right the first time.

The Company I would rate as number two: I did find another company that met many of the criteria but not all. The company I found does not have a Guard and Patrol division and they sold their central station although it did stay in the family so as I said they meet many of the criteria but not all. Mountain Alarm in Ogden is a great company and large enough to do most any project, they are insured,licensed and factory trained. They do both commercial and residential. Mountain Alarm has been in business since 1952, they also only have 2 complaints on file with the BBB in the last 2 years and they also have an A+ rating. When I was the Chairman of the Alarm Systems Board for Division of Occupational Licensing for the State of Utah Scott Sessions with Mountain Alarm was on the Board with me. Scott is a very professional businessman and a very positive and honest guy. So their you have it two recommendations for all around top rated Alarm Companies here in Utah. Peak Alarm and Mountain Alarm. http://www.mountainalarm.com z

http://www.peakalarm.com

Call an alarm expert before you buy

Learning about how things are done to harvest bananas in Guatemala 6 days a week for $200 dollars a month on the best paying jobs.

Learning about how things are done to harvest bananas in Guatemala 6 days a week for $200 dollars a month on the best paying jobs.

Take time to speak with an expert before you buy an alarm system of any kind. Larry Love has been in the industry for over 20 years. If you buy inferior equipment or fall for the “free equipment” sales pitch often you will be upset later. Call Larry and go over your options. Peak Alarm offers different contract periods and different lines of equipment depending on your needs.

When an alarm company tells you that they will give you free equipment make sure to check the contract because nothing really ends up being free, you will pay either now or later. Peak offers very competitive monitoring rates. If you pay $35 per month for security monitoring we can subsidize part of the equipment and if you pay a bit more we can subsidize more and if you buy a repair agreement then it can help you avoid hourly labor charges and changing batteries.

Looking for the least expensive service like phone service can often bite you in the butt later on. Often the least expensive service gives you the least service as well. Look for a company that is solid. (47 years in business) look for a company that does not have to go to a third party to provide you alarm response with guards. (Peak has their own guards) Look for a company that has their own central station. (Peak is the only central station in Utah to hold 5 different UL certifications) Peak is certified for UL2050 installation and monitoring.

Larry Love (801) 428 1384 Larry@peakalarm.com http://www.peakalarm.com