Honest Alarm Companies in Utah

Contact Larry Love for the best deals

This was written by Larry Love (801) 428 1384 Larry@peakalarm.com if there is any information that is incorrect or that you would like taken down please contact Larry

I served the people of the State of Utah by service on the Alarm System Security and Licensing board for over 7 years. I was appointed by the Acting Governor Olene Walker. As chairman of this board I was also a member of the Construction trade commission which is a policy making board.

While serving on these boards I met many wonderful people such as Scott Sessions with Mountain Alarm, Will Naegle with Alarm control and Jeff Howe with Peak Alarm all of whom are honest and well known businessmen in our community. I can’t make a full list of all the people I dealt with but this is a short list of great companies that are all local companies.

Mountain Alarm is the largest of the three and within the family they also own a UL listed Central Station (Also known as Fire Protection Services – Central Station is Avantguard)

Alarm Control does incredible work and most of their work is commercial and they can solve hard to handle intrusion issues. (Also known as Armed Alert)

Peak Alarm is unique in the fact that they have an Alarm division, Guard and Patrol Division, AV Division and a UL listed Central Station

www.mountainalarm.com Scott Sessions

www.alarmcontrol.com Will Naegle

www.peakalarm.com Jeff Howe

Having worked with these individuals for years you get to know them well, how they speak, how they act and most importantly what kind of people they are. With the state of Utah being full of alarm companies that send people out to other states to knock doors and most of those businesses are just looking for the quick residential systems that can be put in in a couple of hours or less. The list of the above three companies have great records with the Better Business Bureau unlike some of the other competitors that have several thousand complaints.

Take care when getting proposals from alarm companies to do your research first and remember you do get what you pay for and there is no free lunch. Some of these companies claim to provide free equipment or labor but don’t be deceived. If you sign a 36 month agreement with Peak ALarm for $45 dollars a month (A typical monitoring rate for interactive cellular) you would pay $1,620.00 over 36 months.

If you sign a 60 month agreement with another company at $45 per month you would pay $2,700 over 60 months or 5 years and they say it is free equipment but you are really paying for it and if you decide to change monitoring they will take you to court and force you to pay what they call BOC or Balance of Contract in order to get out of the contract.

The kicker is that these companies often will charge you $70 per month for 5 years or $4,200 which is over double what Peak charges. Granted each system is different and there are many factors such as whether the system is encrypted making is much less likely to hack and how many devices are on the system and the services that you have each month.

Example of some of the services:

Typical Monitoring $35 per month (This can vary when you bundle other services)
Alarm Response where we sent a uniformed guard in a marked car to your home or business $10 per month (Only in specific areas)
Key Response where you have a keybox on your property so in the event of an alarm we would send a guard out to check the inside of the property $20 per month
Schedules, text or email notification, openings and closings (alert you if your store is opened too early or not armed on time or disarmed on time) Some other services
Cellular Monitoring $15 per month (Includes interactive arm and disarming)
Home automation services such as locks, lighting control, thermostat control, garage door control also are other such services that can be bundled
Commercial Fire monitoring is normally $35 for landline or $48 for high supervision cellular or radio

Years after I began on the Alarm System Security and Licensing Board for DOPL one of the companies that has lots of complaints with the BBB started sending a lawyer to each of our meetings to observe. I understand why they would do this. This company happens to be very large and has a great deal of accounts. This company had been accused of deceptive business practices and had been sued in several states and even recently was ordered to pay 10 million dollars to another alarm company. We were even told by the company owners that since they had thousands of salespeople it was very hard for them to control the actions of so many people. At Peak Alarm for example when a salesperson does something they should not do they are reprimanted and receive a written warning and if it happens again they can be let go. If any of the sales people do not qualify or pass the FBI background check they are let go and I know this is the same at Mountain as well as Alarm Control. One large company that had an employee not pass the back ground check simply transferred him to another state where the licensing laws will allow a person with a felony to sell or install security systems.

So there are honest alarm companies out there that you can use, you can get bids from them and worry less since you have done your research on the people the company and their business practices. All companies will have complaints on the internet. Looking at the www.bbb.org complaints is a bit better since they know both sides will be investigated. Many people hesitate to file a complaint with the bbb if they know they were in the wrong and if it is investigated the truth will come out. Two of the above listed companies have zero complaints on the BBB and one of them only has 5 compared to over 4000 with another Utah based company.

Peak Alarm best Alarm Company in Utah

Peak Alarm is the Leader in Utah

http://www.peakalarm.com Peak Alarm is the only Alarm company that has a UL listed Central Station and a full guard and patrol division.

Peak Alarm has been in business since 1969 and has only had one complaint filed with the www.bbb.org Better Business Bureau in the last 3 years.

Peak Alarm is the only UL listed Central Station that holds 5 UL Certificates.

Call Larry Love (801) 428 1384 or email him at Larry@peakalarm.com for pricing and more information about Peak Alarm.

Many of the TOP TEN, TOP FIVE or BEST ALARM COMPANY lists on the INTERNET are paid services so be sure to look each company up on the BBB web site before you make your decision.

Understand that Peak Alarm does not do Free equipment so if you are paying $149 for the basic PeakLink system with a monthly of $44 per month over 36 months you are paying $149 + $1,584 or $1,733 total but the equipment is not free, nothing ever is.

Other companies will charge you $56 per month or more for 60 months yet they give you FREE equipment but beware because if you do the math you end up paying $3,360 which is almost double so you are paying over $1,600 in order to save a few hundred dollars.

Larry Love has over 20 years in the industry and can help you with all of your alarm, camera, access control and fire alarm needs. Peak Alarm is a certified Mircom dealer.

Peak Alarm has encrypted security solutions so you can have peace of mind that hackers can’t disarm your system like they can other systems. Qolsys.com equipment and DMP equipment is encrypted.

Beware of TOP alarm company lists

Top alarm company lists are a tangled mess

Top alarm company lists are a tangled mess

BEWARE of the TOP ALARM company lists on the Internet. Many of them are just PAID advertisements.

On a recent TOP ALARM company list for Salt Lake City these are the results:

They listed a company in the number one position that is an out of state company that also provides out of state monitoring and that has over 70 complaints filed with the BBB in the last 3 years.

In number two position they listed a company that also has out of State monitoring and has over 4,000 complaints with the Better Business Bureau http://www.bbb.org

In number three position they listed another out of State company that has over 450 complaints against them on the Better Business Bureau in the last 3 years.

In fourth place they listed a Local company that has over 3,600 complaints that have been filed against them on the Better Business Bureau and they are not even BBB accredited.

Two companies that were not even listed in the Top Positions were:

Mountain Alarm which has an A+ rating with the BBB and only 2 complaints filed in the last 3 years.

Peak Alarm which has an A+ rating with the BBB and only 2 complaints filed in the last 3 years.

So to figure out why two of the actual best alarm companies in Utah were not listed is easy because they did not pay for the advertizing but if you have thousands of complaints you can still be on the top 10 or top 5 companies in Utah or Salt Lake City.

Call Larry Love Larry@peakalarm.com 801 428 1384 for information or pricing. http://www.peakalarm.com Ask for Larry Love

Call Mountain Alarm at 801 363 9696 http://www.mountainalarm.com

Utah Bosch Security Fire Dealers

Bosch  Dealer

Bosch Dealer


List of Bosch Dealers in Utah for Security, Fire, Access Control and Cameras

Integrated Fire & Security
2130 S 3140 W
Ste A
Salt Lake City, UT 84119

Nelson Fire Systems
1481 Major St
Salt Lake City, UT 84115

Peak Alarm
1534 Gladiola Street
Salt Lake City, UT 84104
801- 428 1384 Attn: Larry Love

Utah Yamas Controls
13526 S 100 W
Draper, UT 84020

Fire Protection Service Corp
3293 Harrison Boulevard
Ogden, UT 84403

1388 West 130 South
Orem, UT 84058

Cache Valley Electric
Po Box 405
Logan, UT 84323

Utah Yamas Controls
291 E 1400 S
ST George, UT 84790

Peak Guard & Patrol good samaritan

Success message from one of our very own Patrol Officers. Don’t forget, every thing we do can make a difference to somebody else!

Call Peak for all your security needs. Ask for Larry Love x384

Call Peak for all your security needs. Ask for Larry Love x384

Ask for Larry Love

Hello, My name is Amanda Cowen and I’m from Casa Granda Arizona and was visiting some family in Utah and I would like to tell you about an experience I had with one of your patrol officers. I was on my way to my daughter’s house with my grand children on Sunday the 10th from a late church event we were attending when my tire went flat on the 215 freeway just past 4700 south in Utah around 7:30 that evening. It was pouring rain and I didn’t have a jack and no one stopped to try to help, but one of your Peak patrol cars came up behind me and your officer asked if I needed help. I told him my tire went flat and didn’t have a jack and I was trying to get a hold of a daughter’s husband to come help me, but couldn’t get a hold of him. He said he would be happy to help me. Poor guy didn’t have a jacket or anything, but got out a jack from his car and changed my tire for me. I offered to pay him and he declined it and stayed behind me so I could safely pull out. I was so thankful for his help that I thought I would let you know what a great job he did. Small acts of kindness is what this world needs more of and I’m thankful that your patrol guy was at the right place at the right time. He was so nice and professional that it throw me off because people in Arizona are rude. People like this should be recognized in a company, I don’t know what your paying him, but he should get a raise. God Bless……..

We love to hear stories like this because there are far more good things happening out there than bad. The other day I spent about 3 hours with one of the Peak Guard employees who is in charge of a large complex and during that time I was incredible to see and hear the reaction of the public to our Peak Guard. People knew his name and he knew their names as well. I was so impressed with his knowledge of the job site, the people and the facility. Hats off to our Peak Guards and Patrol units.

For Pricing call Larry Love 801 428 1384 or email him at larry@peakalarm.com

Axis Camera Certification

Larry at work with Lizeths stepdad


Several employees from Peak Alarm were certified last week and passed the AXIS Camera certification exam. The testing was done by PROMETRIC. The three day training was intensive. I personally was challenged by this class and the test although I passed it and learned a great deal about IP camera systems. Having sales people that have extensive training assists the installation technicians to do their job since the jobs are designed properly from the start.

Peak Alarm is not known for being the least expensive or low bidder on most projects. Peak Alarm is known for quality. Having been in business for over 45 years with an A+ Better Business Bureau rating peak maintains a high level of factory training for both technicians and the sales force. There were 30 Peak Alarm employees in the AXIS training class.

Peak Alarm also has certified technicians for DSX, DMP, Hochiki and others.

Many customers that look for the least expensive security solution end up with one of our competitors that has thousands of complaints with the Better Business Bureau and buyers remorse at a later date.

Spending the money to have a professional installation done right the first time will help you avoid that remorse.

One of the companies I visited two weeks ago had gone through 2 camera systems before they finally called us. The first system was a camera system from a big box store and the old adage “you get what you pay for” could not have applied more. The second system was installed by a security company who provided very low quality materials and the system is only 2 years old and is falling apart.

Peak Alarm offers entry level systems, midrange and enterprise systems. We want to keep our customers for generations, our goal is not just to get the sale.

Give me a call at 801 428 1384 or email me at Larry@peakalarm.com and I can come by and do a site assessment at no charge here on the Wasatch front within 80 Miles of Salt Lake City. Peak Alarm is licensed, their employees are licensed and have gone through the FBI back ground checks, the company is insurred and keeps their workers compensation insurance, their auto insurance and their general liability insurance up to date. Peak Alarm pays use tax on equipment and all applicable taxes where required.

Peak Alarm offers equipment for sale and on leases OAC. We can do 12 month, 24 month, 36 month or even 60 month contracts. If it is needed Peak Alarm can also do month to month contracts for specific situations. Keep in mind that most of our customers sign the 36 month contract in order for Peak to help out and subsidize part of the equipment. When you sign up for a 12 month contract the equipment will have a higher cost than a 36 month contract. Leasing is a good option for many companies because the up front costs are not as high. Call us and we can help you find the best option for your installation needs.

We look forward to your call.

Before you buy look up all alarm companies that you talk to or get pricing from on the www.bbb.org before you buy anything.

Be sure to look up all the alarm companies that you get bids from on the Better Business Bureau www.bbb.org

Top 5 Home Security company Picks in Utah a bit misleading

Security in Utah

Security Systems in Utah

Top 5 Home Security company Picks in Utah is a bit misleading in my opinion.

The ratings are done by a company that you can pay for and they show up in the top portions of the search engines and they do exactly what they say they will do, they get you to the top of the list and appartently it does not matter how many complaints your company has had filed against it or how many current law suits are being filed against your company you can still pay for and get to the top of the search engine.

Now lets look at the results and look up the Better Business Bureau rating on each of the 5 companies and see how the match up to other security companies in Utah

One of the supposedly top 5 Home security companies in Utah has a score of F with the Better Business Bureau www.BBB.org

Another of the listed and reviewed TOP five companies has a score of D-

One of the companies listed has had over 4699 complaints filed in the last 3 years and another one of the top five has over 3200 complaints filed. How do you suppose the ratings were done if not from customer reviews? Looking at the issues filed there are many issues with sales, advertising and equipment problems

Now when we look at two of the largest Utah companies who have been in business for many years what did we find?

Mountain Alarm has an A+ rating with the BBB and only one complaint filed in the last 3 years. www.mountainalarm.com

Peak Alarm also has an A+ rating www.PeakAlarm.com and has only had 4 complaints filed in the last 3 years with no complaints filed in the last year. Peak Alarm has been in business for over 45 years and they are licensed and insured and Interestingly enough neither of these high rated successful companies made it to the TOP 5 HOME SECURITY UTAH PICKS.

When you need pricing for security, fire alarm, access control or cameras check the BBB.org site before you buy and make sure you don’t fall into the trap of picking one of the top 5 companies that may or may not really be in the top five companies. The company that reviews does say it is their top 5 picks so do some more research and come up with the real top five alarm companies in Utah that meet the following criteria.

1. Check the Better Business Bureau. Valid complaints that are presented to the BBB are submitted and researched.
2. Check DOPL Utah Division of Professional Licencing
3. Check online reviews – All large companies will have some negative comments posted and some of the negative comments are done by the same people.
4. How many years has the company been in business?
5. Does the company have their own UL listed Central Station for monitoring or do they sell their accounts to other companies?
6. Does the company have a Security Patrol or Guard Patrol Division (Especially useful where the police have a non-response policy)
7. Does the company have experience with commercial and residential or mostly residential?
8. Does the company have certified NICET technicians and certified techs through the State fire Marshal’s office?

Once you have the answers to these questions you have done your research and you can now decide which three bids you want to get rather than wasting time on companies that have thousands of complaints and companies that are currently being sued in several states.

Peak Alarm in Utah and Salt Lake City


Why does the monitoring cost vary so much between customers?

It is similar to when you purchase a car. If you have a larger down payment or if you pay for the equipment up front the monthly payments can be less.

If you don’t put any money down or pay for installation or equipment and get what they call a free system then you have a larger monthly payment.

Security equipment is not free so you either pay now or later.

Here at Peak Alarm we can structure a monthly payment based on your needs, equipment cost and if you want to add a monthly extended repair agreement we can do that as well. Here is a sample of a typical monthly payment breakout.

$99 dollars down with payments for 36 months:

$29 dollars a month for monthly monitoring
$7 dollars a month for repair agreement ($1 per device)
$10 dollars a month for cellular communications *
$5 dollars a month for elite control (arm disarm with phone)

$61 per month for this example

*Many companies charge more than $10 dollars per month for cellular. The reason that radio or cellular is more secure is that many burglars cut your phone lines before they break in and if you don’t have radio or cellular then the alarms will not communicate to the Dispatch center.

We have accounts that only pay $29 per month over an analog phone line but they don’t have smart phone arm and disarm. You can also control lights, cameras, temperature and even water shut off valves from your smart phone through your security system.

Many of the analog lines are being changed to digital and most of the security systems don’t work well with VOIP or digital lines.

Why is it smart to have Peak Alarm monitor your security system?

Peak is a local, licensed, insured company that has been in business for over 45 years and our UL listed Central Station (Dispatch) is local and so when you tell the dispatcher where you are they are familiar with your area when many national companies may not know where redwood road is at all other than on their GPS system.

This is the view of our office cameras here at PEAK

This is the view of our office cameras here at PEAK

Security companies in Utah and getting bids

Reputable Security Companies in Utah

Reputable Security Companies in Utah

When you need to get at least three bids for your security system don’t hesitate to call any of the following best Alarm Companies in Utah.

ADT 800-200-7049- ADT is licensed and insured and is a very large national company. ADT has for the most part stayed in the residential market and small commercial market but has recently made the decision to expand into more commercial projects as well. ADT is licensed with DOPL here in the State of Utah. ADT has 7 UL listed Central Stations in the United States and over 6 million accounts. www.adt.com

Mountain Alarm 801 363 9696 or 888 349-3455- Mountain Alarm is licensed, insured and is a stable Security Alarm company. Scott Sessions has served on the DOPL Licensing Alarm board in the past and Mountain Alarm installs quality equipment and uses one of the 2 UL listed Central Stations in the State of Utah. Mountain Alarm is also certified in Fire Alarm systems and that division of their company is called FPS or Fire Protection Services. www.MountainAlarm.com

Peak Alarm 801 428 1384 is licensed, insured and has been in business for over 46+ years. Peak Alarm installs top brands of security equipment including DMP, Bosch, Linear as well as Honeywell. Peak Alarm has their own UL listed Central Station here in Utah and we placed #61 in the top 100 security companies in the Nation (SDC magazine 2015). Peak Alarm also has a Patrol and Guard division that can assist you in a full package deal from the same company. 888-445-5731 Peak Alarm is also certified in Fire Alarm Systems and carries Firelite, Silent Knight and Hochiki Fire Alarm with a capability to do any size project. www.PeakAlarm.com Peak Alarm also has a very capable AV division that took 18th in the Nation in 2015. 385-234-5454

When you need 3 bids for your security system who are the best Alarm companies to call? This is a question I hear often enough and it is very important that you call 3 companies that meet the following requirements:

A. The Security Company should be licensed with a business license and a State of Utah DOPL Burglar Alarm Company license and they should have experience in the security industry not just with residential wireless systems but in the commercial field and with hardwired systems, camera systems,fire alarm, security and access control.

B. The Security company should be insured and have liability and workers compensation insurance. DOPL requires proof of both of these policies in order to get the DOPL license.

C. The Salesmen and the installers should carry on their person the blue and white DOPL Burglar Alarm agent license that shows they are approved by DOPL and have been through the FBI background check. Otherwise I would not let them into my home or business.

D. The company should have been in business enough years to prove themselves and have a reputation one way or the other.

E. Know that all large companies will have had some complaints filed against them. The recorded complaints on the BBB site for Peak Alarm for example have all been resolved and there were only 5 in the last 3 years. Better Business Bureau www.bbb.org

F. Many companies install your security system and sign you up for a monitoring contract and imediately or shortly thereafter sell your monitoring contract to a third party company so they won’t be involved on an ongoing basis. Check and find out if the company that you are interested in will be selling your monitoring contract or keeping the accounts in house.

G. Make sure the company will be using a UL listed Central Station. This insures that the dispatch center has met the highest regulations and they will have back up generators, backup receivers in case one fails and many other requirements have to be met to meet UL standards. All the companies listed here use UL listed Central Stations and they are also licensed.

Larry Love put this article together. If there is anything that is not correct or if any of the companies listed would like the information edited or removed please contact Larry at 801 898 6003 and he will take the information off the blog or edit and correct the information.

Larry Love and Peak Alarm are not associated with any of the other security companies listed in this article. Getting at least three prices when looking for a security system is a prudent move and getting pricing from reputable, licensed companies that carry the proper insurance is also a very wise move. If you would like your company to be added to this and you meet the requirements, have a good reputation contact me. (801) 428 1384 larry@peakalarm.com

Get the same great service for monitoring but you will be even more secure

Get the same great service for monitoring but you will be even more secure

Home Show Oct 2014

Home Show Oct 2014

Looking for pricing

Which company should we call.

Video Analytics in Utah

Video Analytic software solutions can help alert you when someone is climbing a fence or going the wrong way. New license plate cameras can now read the plate numbers and enter them directly into a computer program. Video solutions are coming a long way in a short time. IP video is the way to go but don’t go with a contractor that is just going to install a quick camera system or the least expensive system.

You don’t look for the least expensive look alike I-Phone you go for quality not only because it is a brand name but because the features, quality and options that it gives you.

IP cameras take up more storage but storage options are getting less expensive all the time.

Camera systems allow you to view accidents and have video for court, view security video incidents, use the video as a training tool for employees to praise them for a job well done. When you use video in this way it become a positive force that your employees appreciate.

Larry@PeakAlarm.com Call Larry 801 428 1384 direct for pricing or a video solution.

What do you need to view?
How much motion occurs in these areas each day? 9 hours out of 24 or 15 hours of traffic?
How long are the wire/cable runs?
Is drilling required?
Is a lift needed to install the cameras and or wire?
Do you need heater blowers in your outside cameras?
Do you need to see in the dark?
How is your lighting laid out?
Do your trees need to be trimmed to get the best camera views?
Do you currently have analog cameras that need to be updated to IP?
Do you know that you can purchase a hybrid DVR/NVR that will allow you to connect both analog and IP cameras to the same unit
Did you know you can view your cameras from your Iphone? Or smart phone?
How much storage do you need on your DVR/NVR? 2TB, 6TB or more? Let us help you with this.
Did you know that commercial, industrial video equipment is different from what you buy at the big box stores?
Did you know that commercial systems backup video on 2 separate drives in case of failure?
Did you know you can integrate your video system with your access control and security systems?

call Larry for an appointment today.

Peak Alarm has been in business for over 45 years