Peak Alarm best Alarm Company in Utah

Peak Alarm is the Leader in Utah

http://www.peakalarm.com Peak Alarm is the only Alarm company that has a UL listed Central Station and a full guard and patrol division.

Peak Alarm has been in business since 1969 and has only had one complaint filed with the www.bbb.org Better Business Bureau in the last 3 years.

Peak Alarm is the only UL listed Central Station that holds 5 UL Certificates.

Call Larry Love (801) 428 1384 or email him at Larry@peakalarm.com for pricing and more information about Peak Alarm.

Many of the TOP TEN, TOP FIVE or BEST ALARM COMPANY lists on the INTERNET are paid services so be sure to look each company up on the BBB web site before you make your decision.

Understand that Peak Alarm does not do Free equipment so if you are paying $149 for the basic PeakLink system with a monthly of $44 per month over 36 months you are paying $149 + $1,584 or $1,733 total but the equipment is not free, nothing ever is.

Other companies will charge you $56 per month or more for 60 months yet they give you FREE equipment but beware because if you do the math you end up paying $3,360 which is almost double so you are paying over $1,600 in order to save a few hundred dollars.

Larry Love has over 20 years in the industry and can help you with all of your alarm, camera, access control and fire alarm needs.

So your installing a new security system beware?

Security in Utah

Security Systems in Utah

Before going with any security company go through a simple checklist:

1. Check the Better Business Bureau for how many complaints, the type of complaints and reviews. www.bbb.org
Two of the large competitors have over 3000 complaints that have been filed.

2. If the security system is internet based know that if the power goes out so will your security system.
Sure the system is less expensive but ask yourself why is it less money?

3. If you only have a phone line connected and the phone line is cut no signals will be sent. (Install AES Radio or Cellular)
Having both phone and cell is fine but phone only or internet only is not as secure.

4. Ask yourself if you would buy Chinese food from your plumber. If not then buy security from a security company not a cable company.
We specialize in security, we don’t do other things outside of that scope. Look online and find out what type of service others have gotten from that company. When you buy cable TV or Dish often it is very easy to buy but how good is the customer service after you have purchased? Are they a local company?

5. Is their central station UL listed and 5 Diamond Certified? Why should you care? It makes a difference.
If you are dealing with a local company they know the area and they are easier to deal with.

6. Does the alarm company you are going with have a Guard/Patrol service inhouse? If you are in SLC know that Police do not respond to normal alarms.

A. Peak Alarm has only had one complaint in the last 3 years.
B. Peak Can install an AES Radio or Cellular communicator with battery backup in case the power goes out.
C. Peak is a local company that has been in business for over 48 years
D. Peak Alarm has a full service Guard/Patrol, UL listed central Station that is 5 Diamond certified
E. Peak Alarm is a local with all employees having been through an extensive FBI background check.

http://www.peakalarm.com

Worry less live more

Peak Alarm

Peak Alarm

1. Water leak in your home destroys carpet in basement and sheetrock – Prevention or mitigation step = Add water sensors to your security system

2. Home drops below 40 degrees at grandmas house when she is asleep – Add a low/high sensor to alert you when it is too hot or too cold.

3. Kids keep changing the thermostat and your bill is too high. – Add thermostat control to your security system you control on your phone.

4. You worry about your dogs or kids when you are not home. – Add cameras in family areas or outside to check in on things with your phone.

5. You kids loose house keys or you need to let others in but you don’t want to give out more keys.

Answer to #5 – Install electronic locks that you control with your phone from anywhere. You kids can get in using a code and the codes can be updated and changed very easily.

6. Who is coming to your door when you are not home? Tell your kids not to answer the door. – WIth SKYBELL you answer your door with your phone

7. Did I close the garage door or not? – Add a garage door sensor and an automatic closer you can control with your phone

8. Similar to 2 your home freezes when you are not there and the pipes freeze which will turn into a flood when they break and thaw

Answer to #8 Add a temperature sensor so you will be alerted to get someone over to get the heater back on before anything freezes

9. What if there is a fire when we are on vacation or what if there is a fire and we are overcome by CO or smoke and don’t wake up? This is a legitimate worry because many people don’t wake up if the smoke or CO is overwhelming. When dispatched the Fire Department will get in and save your family within minutes. The small monthly monitoring cost is worth every penny.

Answer to #9 -Install smoke detectors and CO sensors that are tied to the monitored security system so help will be dispatched

10. What if you need to let the UPS guy into the garage? Talk to him with SKYBELL, disarm your system, open the garage door, he put the package in and you view him, shut the garage door and rearm the system all the time while you are on vacation using your cell phone.

11. Burglars see your lights turn on and off at certain times. —–
Have your lights turn on and off at random times with the Z-wave options on your security system

Have a z-wave plug in module turn radio on and off at certain times or any other electronic device. Call Larry Love for pricing and options.

WORRY LESS AND LIVE MORE. With any of the above options you won’t have to worry about those things. I have AAA so I don’t worry about running out of gas, locking my keys in the car or having a dead battery because it is covered and someone will come and help. With any of the above options installed on your security system you will have less to worry about and more time to live your life. Stephen King wrote in one of his books “Perfect Paranoia is perfect awareness.” With proper prevention steps you won’t worry about something that you should not be worrying about.

We also have WATER COP which can SHUT THE WATER PIPES OFF. (This will also require that we work in conjunction with a plumber)

Call Larry Love 801 428 1384 Larry@peakalarm.com http://www.peakalarm.com for more information about how to add to or upgrade your security system so you can worry less and live more.

Recent Peak Alarm ongoing training

Brands of Fire Alarm

Depending on the brand of fire alarm you have installed in your facility the cost of parts and service will vary. When you choose a proprietary many times you may end up paying higher costs.

Peak Alarm offers ongoing training programs to their 300 plus employees at four offices in Idaho and in Utah. This week the sales teams were trained on what flexibility is available to us regarding contracts, the different options and customization that our Central Station can offer to the customers and we were trained on our new initiative WHITE GLOVE TREATMENT OF CUSTOMERS AND EACH OTHER.

Call Larry Love (801) 428 1384 Larry@peakalarm.com for more information. ESPANOL Y ENGLISH http://www.peakalarm.com

Peak Alarm continues to train all their departments and the new WHITE GLOVE initiative is to help step up our customer service and also treat each other with more respect. Peak also puts all their employees through FBI background checks and even local police department checks.

Some of the other important points of the training were as follows:

All 22 of those in the training answered various questions and had to get answers from others in the group to complete the surveys.

1. What do you dislike most in a sales rep? Being Pushy, High Pressure, Late and Dishonest were the top four answers.

2. When a salesperson is talking to you, what interactions make you feel uncomfortable? Lack of knowledge, talking too much without listening

3. How do you as the customer define value? Bang for your buck. Not everyone will buy the most expensive product and most won’t buy the least expensive product but customers want quality and a fair price. Many are willing to go with a solid company like Peak Alarm even if the prices are a bit higher because Peak offers a whole package of same day or next day service, UL Listed Central Station, Guard and Patrol Service and top notch sales teams that are knowledgeable.

We discussed some of the tried and true principles of sales such as A.Preliminaries (Hello etc…) B. Investigating stage – What do they want, what do they need and what is their budget? C. Demonstrating – What is the capability of the products that Peak Alarm offers and D. Obtaining Commitment in the form of a signed proposal or agreement.

We learned about the research done between larger dollar sales and smaller items and how high pressure sales techniques actually hurt your possibility of getting a commitment when dealing in larger dollar amounts. The smaller purchases that can be related to impulse buying don’t cause as much buyer remorse. Getting a bad deal on a larger product such as a car can affect more people than the customer. Often other security companies hire very young people and teach them these high pressure sales techniques so they can go out and get quick sales. These are the same companies that are being sued in several states and that have thousands of complaints filed with the Better Business Bureau.

Peak Alarm is proud that we have only had one complaint filed with the Better Business Bureau in the last 3 years as of 9/22/16 and zero complaints in the last two years.

We had a session on contracts and learned quite a bit about the ins and outs of these agreements and why we need them to protect the company and the customer.

We made long lists of items that we can improve on and among the list of items we determined that some of the most important things we all should be working on are: Being Honest at all times, Showing up early to each appointment and if we cannot then making sure we call ahead of time to let our customer know what happened and when we will arrive. Another skill that we all need to work on is COMMUNICATION. One of the most important parts of this skill is LISTENING so we learned some techniques associated with listening, body language and personalities. Product knowledge is important although we have a large team of people that can help with that and learning what our customers need and getting them pricing in a professional timely manner will make all the difference in the world. We also went over the importance of sending out hand written thank you cards.

We had a training during our two day training sessions where the sales team actually programmed a DMP security system so we could learn what the techs go through and have a better understanding of how the technical side works. Hands on training We also had a class about customer service and the options our Central Station can offer the customer. Well that is short recap of this training and then we ended with several of our team members getting awards for their efforts.

Thank you to Peak Alarm management for feeling that ongoing training is important enough to spend this much time and effort on. Call Larry Love to get more information about Peak Alarm, Pricing or to set up a tour of Peak Alarm in Salt Lake City. (801) 428 1384 Larry@peakalarm.com

Complaints reviews Peak Alarm

Give us a chance to make it right

Give us a chance to make it right

In the last 3 years the Better Business Bureau has only received ONE complaint about Peak Alarm. If you have a complaint or issue please contact Larry Love (801) 428 1384 Larry@peakalarm.com and give Peak Alarm a chance to make it right. Another individual that you can call is Dayne Linford 801 4867231 x381

Yesterday we had a training here at Peak Alarm about how to treat our customers and each other with what we like to call White Glove Service. We have only had one complaint filed but we are sure we have customers that are unhappy that did not report to the Better Business Bureau so we would like to reach out to them to help solve challenges.

Contract or agreement concerns – Dayne x381 or Larry x384
Product Concerns – You may call your salesperson directly or Larry at 801 428 1384 – See list of extensions for sales team
Billing issues – Wendy 801 486 7231 x407, Maria (Spanish/Espanol) x404, Mary Lynn x405

Sales Team extension list:

(801) 486 7231

Tony Pino x385 – Tony has been with Peak for over 25 years and Tony works out at the gym regularly and is an excellent resource for information
Paul Mehl x386 – Paul used to sing Opera for the Utah Opera Company and has been with Peak for over 11 years and knows his industry very well.
Jessie Lopez x382 – Jessie is a camera system expert and also knows allot about Security as well. (Jessie is always very well dressed.)
Joe Ferraro x435 – Joe is very professional and is very knowledgeable
Francesco Perri x439 – Francesco speaks Italian and is a runner and hiker and one of Peak’s top Salesmen
Ryan Shurtleff x438 – Besides being very funny Ryan is easy to talk to and knows his stuff. Ryan likes recreational vehicles.
Mike Evans x383 – Mike is a part time auctioneer and has a small farm in Grantsville
Dayne Linford x381 – Besides being an expert at work Dayne is a writer and film producer
Larry Love x384 – Larry is an expert in Fire Alarm and security systems and has been involved in Music his whole life – NICET II Fire Alarm
Kenny Fox System designer NICET III Fire Alarm X440 – Kenny is a Army Ranger Veteran and Fire Alarm expert as well.
Reed Haymore x380 is our Sales Manager and also a systems expert who has years of experience in the Alarm industry.
Clint Beecroft is our General Manager and he is also a level 2 NICET in Fire Alarm and many other certifications so he is a hands on guy

Recently Valerie Peterson decided to leave Peak Alarm so if she was your sales person feel free to contact Reed and he can help assign another person to help you or you can ask for any of the Sales Team members listed above.

Each Sales Person has many more attributes that were not able to be listed and there is over 300 years of experience when you combine the overall total experience in the security and this is just the Sales Team. Our installation team, accounting team, guard and patrol team, AV Team and service team also brings experience and knowledge to the table.

FIRE ALARM, SECURITY, ACCESS CONTROL, CAMERA SYSTEMS, INTERCOM, NURSE CALL, PERS (Medical alert systems) and more.

Peak Alarm is the only Utah Alarm company that has Guard/Patrol, an alarm division and a UL listed central station.

Peak Alarm is locally owned and has been in business since 1969

Peak Alarm is one of the few companies that offers same day or next day service.

El mejor compañía de alarmas

Mi esposa y yo

Mi esposa y yo

Solo hay una compania en Utah que tiene servicio y instalacion de alarmas conjunto con guardia, patrulla y tambien monitoreo. Peak Alarm puede hacerlo todo. Ten cuidado porque hay otras compañías que dicen que pueden darles cosas gratis y muchas veces son mentiras.

Si te cobro $35 al mes para monitoreo por 36 meses y la otra compañía cobra $56 por mes por 60 meses es mas de $2000 dolares extra entonces ellos te dan $500 dolares de equipo de alarmas extra y dicen que es gratis. Si paga Peak Alarm los $500 vas a ahorrar mas de $1,500 entonces pregunta por diferentes planes y puedo ayudarles en su idioma. (espanol).

Llame Larry Love 801 428 1384 Larry@peakalarm.com sitio de web es http://www.peakalarm.com

Somos una compañía local, tenemos guardias, tenemos monitoreo y servicio los 24 horas del dia.

Larry Love tiene mas de veinte años en la industria de alarmas y muchas certificaciones. Larry tiene la licencia del estado y también ha sido registrado con el FBI para este trabajo. Larry trabaja los sábados cuando es necesario y puede ir a su negocio durante la semana o el dia. Larry puede ayudarles en espanol.

Access Control Utah Electronic locks

It might be less expensive but most of the time the cheap systems work out costing much more than getting it done right by a UL listed company.

It might be less expensive but most of the time the cheap systems work out costing much more than getting it done right by a UL listed company.

Peak Alarm installs and services electronic access control locks and systems. Call Larry Love 801 428 1384 Larry@peakalarm.com http://www.peakalarm.com

You can use Maglocks (no moving parts) or you can use strikes( moving parts which wear out in 3-5 years on certain brands) If you use strikes that allow free egress then often you don’t have to have a request to exit motion or buttons to get out like you would with a maglock. Often the fire marshal will require that the fire alarm release the doors even with strikes so you can not only get out but so fire and emergency workers can get in.

DSX, DMP, Honeywell, Bosch and other products are used and with electronic locks you don’t need to re-key your building after someone leaves. Request to exit motions and a tie into the fire alarm system make it so people can get out in an emergency. Maglocks require door release with a button, motion and often a connection to the fire alarm panel.

Access Control systems will allow you to set user groups and limit access to certain days and certain hours so managers can get into the building any time but normal daily workers badges will only work 9-5PM as an example.

Peak Alarm is the only Alarm company in Utah that has their own central station for monitoring and their own Guard and Patrol Division. Other companies use third party companies for guards and often for monitoring. There are a couple that have their own central stations. Mountain Alarm also known as Fire Protection Services use Avantguard which is owned by family members of Mountain Alarm. Vivint also has a UL listed Central Station that they use to Monitor their accounts. Peak Alarm is the only UL listed Central station that holds 5 UL Certificates including the UL2050 installation and Monitoring Certifications as of 2016.

Peak Alarm informacion en espanol

Peak Alarm no hace chequeos de crédito

Peak Alarm no hace chequeos de crédito

Informacion en espanol de Peak Alarm http://www.facebook.com/alarmasenutah

Security pricing step by step

First obtain your instructions in English

First obtain your instructions in English

Step 1 – Determine your needs and have an basic drawing and specifications of what you would like to all bidders can bid the same exact thing.

Step 2 – Only call licensed, insured Security companies that have a good rating with the Better Business Bureau. Check the Better Business Bureau Official Site

Step 3 – Check the Utah Occupational licencing web site to make sure they are a licensed company. DOPL Web site in utah

Step 4 – If you don’t have a site plan or enough knowledge to know what you need then call a reputable company that can help with that. Often companies will help with this for free although if you are going to put the project out to bid it is much better to pay a company to help with the design and the specifications. Let them know that you do not want to specify products that only one or two companies in the state can do. (Proprietary)

Step 5 – Understand there are big differences between a small commercial security system and a large commercial system. Often alarm companies will sell the small commercial systems to a medium or large business and then they don’t have expansion or all the features that may be needed. Cutting corners to save money is something that happens quite often. If you need special certifications for insurance make sure you do your homework so you will get the proper equipment installed. If you need special certifications like UL2050 and you have the wrong equipment installed it can be very costly to have equipment taken out and new equipment installed again.

Step 6 – Make sure the Alarm company you hire has the proper certifications for monitoring and installation. In Utah there are only 4 UL listed central stations that have the UUFX listing, only 5 that have the CRZH listing, only 3 that have the CPVX listing and only 3 that have the CVSG listing and only 2 that have the CRZM listing and only one local UL listed Central Station that has all 5 of these listings. (Peak Alarm) You can get on the UL web site to verify these listings. Official UL Web site

Example:

Cost of item(s)__________+ Cost of wire _________+cost of installation________+cost of conduit___________ = Actual cost

___Verify Licensing
___Verify UL listing certifications
___Verify Factory Training
___Verify code requirements for specific projects (NFPA 72, IFC, DOD, JFAN, ICD, ICS 705-1,ISPOM, UL2050 etc…..)
___Verify insurance – workers compensation – auto insurance – general liability insurance

Small installation = Simple pricing and wireless equipment – easy to price and monitor

Medium to large commercial installations – need specifications – equipment list – lift rental – site visit evaluation etc….

Call Larry Love at Peak Alarm at (801) 428 1384 Larry@peakalarm.com Peak Alarm web site

Peak Alarm among the best Monitoring rates in Utah

Call Larry Love at Peak Alarm for monitoring rates and pricing Larry@peakalarm.com (801) 428 1384 Peak Alarm web site ask for Larry Love

MONITORING RATES FOR OUR UL LISTED CENTRAL STATION vary with each plan and the equipment that is used. Some common rates so you can compare are as follows although you need to understand if you have a system with 20 zones or a system with 100 zones the time to test those points or zones will vary as will the pricing. Also if we use a Radio or High Supervision Cellular to monitor the prices are different than a normal cellular or phone lines. Rates are subject to change so call Larry for current a current price quote that will be customized for your situation

MONITORING PRICING FOR FIRE ALARM WITH AES RADIO IS $340.00 installation cost and $40.00 per month for 36 months

MONITORING PRICING FOR FIRE ALARM USING HIGH SUPERVISION CELLULAR IS $144.00 installed and $47.00 per month for 36 months

MONTHLY MONITORING PRICING FOR A SECURITY PANEL USING A CELLULAR COMMUNICATOR IS ZERO INSTALLATION AND $35 per month for 36 months

MONITORING FOR A SECURITY PANEL OR A FIRE PANEL USING ANALOG PHONELINES IS ZERO TAKEOVER AND $32.00 per month. Discounts for multiple accounts can be given and takeover fees depend on the exact number of points and if you have over 30 points that need to be tested call Larry and he can visit your site and get you exact pricing on your facility.

ADDING REMOTE ARM/DISARM or what we call ELITE Control or INTERACTIVE adds $5 dollars per month. This only works with Cellular service so if you have Radio and you want Elite control we would need to switch to cellular. If you have Standard Cellular with out Elite that is normally $10 per month so having both adds $15 per month. Additional services such as controlling your lighting adds $4 per month, controlling your thermostat adds $4 per month, adding remote control to your house locks also adds $4 per month. We have package deals that have several of these items together to save you money. Adding cameras to your security system adds $10 per month to the monitoring fee for the first 4 cameras. These cameras can be viewed using the app that also arms and disarms your security system. We have other options for cameras that do not have monthly fees so just ask about cameras and we can come out and go over your questions with you.

ADDING A REPAIR AGREEMENT IS A GOOD IDEA SO YOU DON’T have to pay hourly rates which could be very expensive. This monthly fee will vary depending on how many points you have on your system. A basic system repair agreement only adds $7 per month to the monthly fee.

ALARM RESPONSE is only $10 per month and provides you with Guard response in covered areas up to four times during the year for no additional cost on alarms. That is $120.00 a year and up to 4 Patrol Responses which only comes to $30 per guard response compared with $75 per guard response on a normal dispatch.

KEY RESPONSE IS ONLY $20 per month. This means we will respond to your home or business up to 4 times during the year and we will enter the premise and check the property rather than just driving around it. If it is evident that there was or is a break in Peak Alarm will call the police.

UL2050 High Security Services add things such as Supervised Schedules, openings and closing and UL Certificate to the agreement. Call Larry for a no cost estimate for rates on a UL2050 high security installation or monitoring.

Many of our competitors have higher pricing after all is added into the pricing. Make sure you are comparing apples to apples before you make a decision on your monitoring. Also it is prudent to call or look up the www.bbb.org Better Business Bureau since many of our competitors have hundreds or thousands of complaints and Peak Alarm has only had 3 complaints in the last 3 years.

Peak Alarm offers 60 month agreements, 48 month agreements, 36 month, 24 month, 12 month or even month to month agreements depending on your needs. When you go with a higher down payment we can lower the length of the agreement, when you want a lower down payment or installation price we can adjust the monthly amount as well as the length of the agreement. The examples above are done using a 36 month agreement. We have pricing for all of the above plans figured up using the different agreement lengths. An example of this would be that you do not want a long term contract because you may only be in the building for 2 years so security monitoring using a standard cell phone communicator on a 2 year agreement would be $185 down and $35 per month or $75 down and $46 dollars per month depending on the plan you would like.

The benefit of using a RADIO is that the monthly charge for two phonelines often exceeds $100 per month for the phone service, the cost of high supervision cellular costs more than radio and if technology changes on the cellular as it just did you may need to purchase new equipment. Example: 2G cellular will no longer be supported by the cell towers so you need to upgrade to 3 or 4G. The Radio is maintained by Peak Alarm and remains property of Peak so if the radio stops working Peak comes out and fixes it.

Peak Alarm holds the STATE MONITORING CONTRACT so if you are a State facility you can take advantage of lower monitoring rates through the State Contract.

Peak Alarm has been in business for over 47 years and holds 5 different Certifications with UL for installation and monitoring. Peak Alarm has over 270 employees here in Utah and we have offices in Idaho and Southern Utah as well. Peak Alarm also has a full Guard and Patrol Division and an AV Division.

Radio

Radio