Give us a chance to make it right
Alarm companies with very low labor rates often come with one or more of the following issues:
Companies with more than 100 complaints (On the better business bureau there are many of these and some with thousands of complaints)This list is long so make sure you check before you buy.
Companies with complaints that they are not resolving.
Companies that are being sued in several states
Alarm companies that have changed their name to avoid ongoing legal issues
Companies that are not insured. Many smaller alarm companies charge less per hour but don’t pay their insurance.
Alarm Companies that have had their alarm or security licenses revoked, denied or are on administrative hold.Division of Occupational Licensing in Utah Official Site This list is very long so be prudent and check the DOPL web site before you invest with a business.
Companies that don’t have workers compensation insurance. Always ask for the proper insurance paperwork before you sign.
Companies that don’t pay their taxes
Companies that are not factory trained
Companies that don’t pay their car insurance policies
Peak Alarm is a company you can trust
Peak Alarm is insured, licensed, factory trained, only has 3 complaints in the last 3 years with the BBB, has a UL listed central Station, has been in business for over 47 years, is ranked in the top 100 alarm companies in the Nation by SDC magazine, provides local jobs to over 270 people, has 4 offices and Peak pays their taxes.
Peak Alarm has a higher labor rate than some of the smaller companies because they do things the right way. Peak Alarm has a fleet of vehicles that are clearly marked and the maintenance is kept up so our overhead is a bit higher than some smaller companies but many of the smaller companies cannot do the size and type of projects that Peak Alarm can do.
Peak Alarm is a company that works with the local Fire Marshals installing per NFPA 72 code because we care about public safety. One of the complaints listed on the web was because Peak Alarm would not bypass the fire marshal in order to help the customer save money. Peak cannot compromise on safety issues even if we lose a customers. We will try our best and do every thing we can to help save a customer money although safety is very important.
Peak Alarm is a business and if you don’t pay your bills Peak Alarm will try to collect on those bills. There are a few comments on the web dealing with this aspect of Peak Alarm because people did not pay and their accounts were sent to collections. Peak Alarm pays attention to customer concerns so we have changed the way we do collections and it is more professional now although we are still a business and expect to be paid when we provide services. The person making these complaints did not file a complaint with the Better Business Bureau because they knew that both sides of the issue would be investigated bringing out the truth.
Peak Alarm is not perfect although Peak is large enough to take on any size project, Peak has been in business long enough to be one of the most stable companies in the State and Peak is the only company with a full service UL listed Central Station, A full Guard and Patrol Division and a full service AV division.