Only 1 complaint in three years

foto chistoso de mis hijos

foto chistoso de mis hijos

Better Business Bureau UPDATE, Peak Alarm has only had one complaint filed with the better business bureau in the last 3 years. Call Larry Love 801 428 1384 for more information http://www.peakalarm.com

We have a competitor that has had over 3700 complaints filed with the BBB in the last 3 years. Do your research before you buy.

Contact the http://www.bbb.org to check every company that you deal with

Beware of TOP alarm company lists

Top alarm company lists are a tangled mess

Top alarm company lists are a tangled mess

BEWARE of the TOP ALARM company lists on the Internet. Many of them are just PAID advertisements.

On a recent TOP ALARM company list for Salt Lake City these are the results:

They listed a company in the number one position that is an out of state company that also provides out of state monitoring and that has over 70 complaints filed with the BBB in the last 3 years.

In number two position they listed a company that also has out of State monitoring and has over 4,000 complaints with the Better Business Bureau http://www.bbb.org

In number three position they listed another out of State company that has over 450 complaints against them on the Better Business Bureau in the last 3 years.

In fourth place they listed a Local company that has over 3,600 complaints that have been filed against them on the Better Business Bureau and they are not even BBB accredited.

Two companies that were not even listed in the Top Positions were:

Mountain Alarm which has an A+ rating with the BBB and only 2 complaints filed in the last 3 years.

Peak Alarm which has an A+ rating with the BBB and only 2 complaints filed in the last 3 years.

So to figure out why two of the actual best alarm companies in Utah were not listed is easy because they did not pay for the advertizing but if you have thousands of complaints you can still be on the top 10 or top 5 companies in Utah or Salt Lake City.

Call Larry Love Larry@peakalarm.com 801 428 1384 for information or pricing. http://www.peakalarm.com Ask for Larry Love

Call Mountain Alarm at 801 363 9696 http://www.mountainalarm.com

Security pricing step by step

First obtain your instructions in English

First obtain your instructions in English

Step 1 – Determine your needs and have an basic drawing and specifications of what you would like to all bidders can bid the same exact thing.

Step 2 – Only call licensed, insured Security companies that have a good rating with the Better Business Bureau. Check the Better Business Bureau Official Site

Step 3 – Check the Utah Occupational licencing web site to make sure they are a licensed company. DOPL Web site in utah

Step 4 – If you don’t have a site plan or enough knowledge to know what you need then call a reputable company that can help with that. Often companies will help with this for free although if you are going to put the project out to bid it is much better to pay a company to help with the design and the specifications. Let them know that you do not want to specify products that only one or two companies in the state can do. (Proprietary)

Step 5 – Understand there are big differences between a small commercial security system and a large commercial system. Often alarm companies will sell the small commercial systems to a medium or large business and then they don’t have expansion or all the features that may be needed. Cutting corners to save money is something that happens quite often. If you need special certifications for insurance make sure you do your homework so you will get the proper equipment installed. If you need special certifications like UL2050 and you have the wrong equipment installed it can be very costly to have equipment taken out and new equipment installed again.

Step 6 – Make sure the Alarm company you hire has the proper certifications for monitoring and installation. In Utah there are only 4 UL listed central stations that have the UUFX listing, only 5 that have the CRZH listing, only 3 that have the CPVX listing and only 3 that have the CVSG listing and only 2 that have the CRZM listing and only one local UL listed Central Station that has all 5 of these listings. (Peak Alarm) You can get on the UL web site to verify these listings. Official UL Web site

Example:

Cost of item(s)__________+ Cost of wire _________+cost of installation________+cost of conduit___________ = Actual cost

___Verify Licensing
___Verify UL listing certifications
___Verify Factory Training
___Verify code requirements for specific projects (NFPA 72, IFC, DOD, JFAN, ICD, ICS 705-1,ISPOM, UL2050 etc…..)
___Verify insurance – workers compensation – auto insurance – general liability insurance

Small installation = Simple pricing and wireless equipment – easy to price and monitor

Medium to large commercial installations – need specifications – equipment list – lift rental – site visit evaluation etc….

Call Larry Love at Peak Alarm at (801) 428 1384 Larry@peakalarm.com Peak Alarm web site

Worst Alarm companies in Utah to avoid

Give us a chance to make it right

Give us a chance to make it right

Worst alarm companies in Utah to avoid. Check the better business bureau before buying from any company.Better Business Bureau Official Site

Alarm companies with very low labor rates often come with one or more of the following issues:

Companies with more than 100 complaints (On the better business bureau there are many of these and some with thousands of complaints)This list is long so make sure you check before you buy.

Companies with complaints that they are not resolving.

Companies that are being sued in several states

Alarm companies that have changed their name to avoid ongoing legal issues

Companies that are not insured. Many smaller alarm companies charge less per hour but don’t pay their insurance.

Alarm Companies that have had their alarm or security licenses revoked, denied or are on administrative hold.Division of Occupational Licensing in Utah Official Site This list is very long so be prudent and check the DOPL web site before you invest with a business.

Companies that don’t have workers compensation insurance. Always ask for the proper insurance paperwork before you sign.

Companies that don’t pay their taxes

Companies that are not factory trained

Companies that don’t pay their car insurance policies

Peak Alarm is a company you can trust

Peak Alarm is insured, licensed, factory trained, only has 3 complaints in the last 3 years with the BBB, has a UL listed central Station, has been in business for over 47 years, is ranked in the top 100 alarm companies in the Nation by SDC magazine, provides local jobs to over 270 people, has 4 offices and Peak pays their taxes.

Peak Alarm has a higher labor rate than some of the smaller companies because they do things the right way. Peak Alarm has a fleet of vehicles that are clearly marked and the maintenance is kept up so our overhead is a bit higher than some smaller companies but many of the smaller companies cannot do the size and type of projects that Peak Alarm can do.

Peak Alarm is a company that works with the local Fire Marshals installing per NFPA 72 code because we care about public safety. One of the complaints listed on the web was because Peak Alarm would not bypass the fire marshal in order to help the customer save money. Peak cannot compromise on safety issues even if we lose a customers. We will try our best and do every thing we can to help save a customer money although safety is very important.

Peak Alarm is a business and if you don’t pay your bills Peak Alarm will try to collect on those bills. There are a few comments on the web dealing with this aspect of Peak Alarm because people did not pay and their accounts were sent to collections. Peak Alarm pays attention to customer concerns so we have changed the way we do collections and it is more professional now although we are still a business and expect to be paid when we provide services. The person making these complaints did not file a complaint with the Better Business Bureau because they knew that both sides of the issue would be investigated bringing out the truth.

Peak Alarm is not perfect although Peak is large enough to take on any size project, Peak has been in business long enough to be one of the most stable companies in the State and Peak is the only company with a full service UL listed Central Station, A full Guard and Patrol Division and a full service AV division.

Call Larry Love at (801) 428 1384 Larry@peakalarm.com Peak Alarm web site ask for Larry Love

Burglar Alarm licenses Revoked in Utah

Check licensing before you buy

Check licensing before you buy

Burglar Alarm licenses revoked in Utah DOPL Web site in utah This list was current as of 6/1/16 So we encourage you to go to the current Licensing web site and verify any and all information. If there are errors on this page please inform Larry@peakalarm.com and he will make corrections in line with the current DOPL web site information. Sometimes there are explanations for having your license revoked and if you would like that information to be public on this blog I would be happy to post it.

5 Diamond Protection Inc. REVOKED
Ampition Home LLC REVOKED
Axiom Sales, LLC Lindon Utah REVOKED
Checkpoint Systems, Inc. Chanhassen REVOKED
KGO Inc Washington REVOKED
Moore Motorsports Marketing Incorporated MESA REVOKED
National Alarm Company LLC MESA REVOKED
S.L.V.P.A Salt Lake Valley Corporation REVOKED
Security Investments Utah LLC Westerville REVOKED
Smart Alarm LLC. North Salt Lake REVOKED

Information is power and doing a bit of research on the companies before you purchase will allow you to sleep with confidence that you have made a good decision with the right security company. The list of licenses that were denied is much longer and the list of administrative holds is also a long list. For this reason it would be prudent for you to check each company before you do business with them. Check the DOPL web site above and check the Better Business Bureau site Better Business Bureau web site

Security concerns

Each panel is a bit different

Each panel is a bit different

Many have security concerns such as what if someone breaks the glass and comes in a window?

What if someone cuts our phone line?

What if someone breaks through the wall next door?

What if an ex-employee tries to get in using their old code and password?

We have had all of the above happen and more. Believe me, when someone wants to get in they will although having a professional security system can be a deterrent and make it less likely that these things will happen to you when you are not the easiest target.

Optional Solutions
Have motions, door contacts and glass break sensors installed.
Have a cellular or radio installed so getting your phone line cut will not be an issue.
Change your codes and passwords whenever employees are let go or leave. Delete their code the same day and change the password that same day.
Do you have a security contact on your roof hatch?

Peak Alarm has the man power, professional experience and know how to address each of these concerns. Peak Alarm has been in business for over 46 years and we have offices in Utah and Idaho along with our local UL listed central station, patrol, guard and AV divisions you can count on Peak Alarm.

Call Larry Love 801 428 1384 Larry@peakalarm.com

Peak web site ask for Larry Love

Utah Peak Alarm museum in top ten in country

Peak Alarm has one of the largest Alarm museums in the western United States and we are in the top ten in the country. Ask for Larry Love x384

Baked Scallop California roll is done professionally just like we do things at Peak.

Baked Scallop California roll is done professionally just like we do things at Peak.

Larry@peakalarm.com

(801) 428 1384 Alarms, Fire Alarm, Security Intrusion, Access Control, IP Video, Cameras and Intercom

Peak Alarm is putting the finishing touches on the Alarm museum remodel and will soon be ready for preauthorized private tours.

Peak has been in business for over 46 years, maintains an A+ rating with the Better Business Bureau http://www.bbb.org Peak has their own local UL listed Central Station that is 5 Diamond Certified. Peak AV (Audio Visual) is rated in the top 18 by CE Pro Magazine. Peak Alarm was placed in the top 61 in the country by SDM magazine.

The majority of our business is commercial although we do our fair share of residential systems as well. Because of our professional commercial installations our residential systems are not “stick and lick” type systems that many other companies install. Peak Alarm will design a system based on your needs and budget.

Check the Better Business Bureau before you buy since many of our competitors have hundreds of complaints logged with them.

Base your decision on factors such as how long the company has been in business, the BBB rating, are they licensed and insured?

Basing your decision off of price is like shopping around for the least expensive parachute.

(It doesn’t make sense nor does looking or the cheapest security system because you get what you pay for)

Our museum one of the top ten Alarm museums in the country

Our museum one of the top ten Alarm museums in the country

Fire Alarm, Access Control, Security, Intrusion, Utah, Salt Lake, Cameras, Idaho, Boise, Idaho Falls, Best Alarm companies, Fire Alarm Companies, Silent Knight, Firelite, Hochiki, DMP, DSX.

Quality Great Price Fast Installation pick two

Quality, Great Price, Fast Installation. (Pick two) It is rare you will find all three of these items together.

I have a mechanic that I trust and he has a line of people that are willing to wait for service because they know he does great work and is honest so they sometimes either pay a bit more and or are willing to wait.

THis is what you get when you go to sushi. Which by the way is my favorite food of all time.

THis is what you get when you go to sushi. Which by the way is my favorite food of all time.

Ask for Larry Love Call (801) 428 1384 or my Cell (801) 898 6003 Larry Love- Larry@peakalarm.com

Peak Alarm

Utah & Idaho

46 years in business with an A+ BBB rating

Guard and Patrol Division

AV Division (18th in the Nation in SDM magazine)

Alarm Division (ranked #61 in the Nation by SDM Magazine)

UL listed Central Station

270 + employees (local company)

UL 2050 installations in Utah

Peak Alarm is certified to install UL 2050 installations for rooms and vaults. UL 2050 installations are for special secure facilities both private and Government.

Our UL 2050 installations don't look anything like this. I took this picture in Guatemala.

Our UL 2050 installations don’t look anything like this. I took this picture in Guatemala.

Peak Alarm has a A+ rating with www.BBB.org better business bureau.

www.PeakAlarm.com

Contact Larry Love 801 428 1384 for more information and pricing on these services. Peak Alarm is a Bosch and DMP dealer both of which meet the requirements of such installations.

Some of the installations practices for such installations are as follows:

1. Screw head cut off of the conduit piping
2. Balanced Magnetic Contacts on the doors. Normally these cost about $135+ each
3. Tamper switches installed in all the junction boxes
4. All devices in conduit
5. Motions in the room and above the ceilings
6. Tampers on the back of the security enclosures and inside the can as well.
7. Special attach resistant enclosure that cannot be pried open easily.
8. Optional weatherproof covers for keypads and cans
9. We recommend motions that have anti masking so if they are spray painted they go into trouble.

Peak Alarm is certified for these special UL 2050 installation and we also have a UL certified room and vault here at our facility and we can arrange to have you tour our facility if needed. Just call Larry Love for more information 801 428 1384 Larry@PeakAlarm.com

What are the advantages to using a Licensed company?

Question
*********************
Ken,
What are the negative ramifications for a customer that uses a non-licensed alarm installer in the state of New York. I was on an estimate the other day and I got into a conversation with a prospective client about the importance of using a licensed alarm company such as mine. She said that she had done some Internet research on the topic of licensed alarm installers in the State of New York and decided to call only licensed companies as she would assume that they are more qualified to do the job but nowhere could she find what the negative ramifications for the client would be that used a non-licensed installer. She saw the penalties for the alarm company but again nothing about the client. Honestly after all of these years in the business I couldn’t definitively answer her question other then speculation about insurance coverage, etc.
So I ask you – What are the negative ramifications for a customer that uses a non-licensed alarm installer in the State of New York.
Thank you for all you do for our industry.
Steve
************************
Answer
************************
The issue isn’t limited to New York; it’s a great question for all licensed jurisdictions, which is most states. Considering all of the requirements for getting an Alarm Installer License in New York I’m surprised you couldn’t come up with a few quick responses. So why would a customer care if the alarm dealer was licensed? Maybe price is all the customer should care about, or a suave sales pitch, or immediate installation, a fancy advertisement, or reputation or just a recommendation from a friend. Well I can think of a few responses, and I’m sure there are many more.

Licensing laws generally include some level of competency requirements;
education and testing; maybe continued education or certification levels. The license insures at least some level of competence.
criminal background check for all employees who will have any contact with the customer. Customers don’t do their own background checks and this may be the single most important response you could offer.
Some jurisdictions require licensed dealers to maintain certain minimum standards of operation, such as contracts, insurance and standards.
Most jurisdictions will receive and act upon complaints made against licensed contracts, a remedy that may not be available if the customer chooses to deal with an unlicensed contractor.
A licensed dealer has demonstrated that at a minimum he is willing to abide and conform to the licensing laws. That choose to disobey the licensing law may be ignoring lots of other laws that are designed to protect consumers.

You may want to ask a few questions of your own when confronted with a customer who is making you bid against a non licensed contractor. [and let’s face it, you may have some difficulty competing with an unlicensed contractor – why? because the unlicensed contractor doesn’t have your expenses for license compliance, insurance, employee wages; might even get his equipment at Midnight Alarm Supplies or off a truck]. So ask, would the customer allow his or her kids to be picked up by a school bus employing driver’s without driver’s licenses or vehicle insurance? No? Then why would they allow someone unlicensed into their home and trust them with their security and safety?
******************

I served on as the Chairman of the DOPL Alarm Licensing board for several years and this question came up many times. When people use non licensed companies they have less recourse when they file a complaint. When a licensed company does something they should not then they could lose their license or be fined. When a non licensed company does the same it is harder to deal with. Larry@PeakAlarm.com 801 428 1384 www.PeakAlarm.com

www.facebook.com/alarmsinutah

Also it is prudent to check your security companies BBB report (Better Business Bureau www.bbb.org )

Peak Alarm has an A+ rating unlike many of our competitors who have F ratings and over 3000 complaints on two of our larger competitors compared to our 4 complaints in the last 3 years.