Peak Alarm designs fire alarm systems

Plenum wire needs to be used when you run wire in plenum spaces

Peak Alarm designs fire alarm systems for commercial buildings to current IFC and NFPA 72 code requirements.

www.peakalarm.com in business since 1969 and the only alarm company with a UL listed Central Station and a Full Guard and Patrol Company that can meet your needs.

>Peak Alarm has NICET techs that can do these designs and the DWG CAD work needed that is required by the AHJ Authority Having Jurisdiction. (Fire Marshal) Contact Larry Love (801) 428 1384 or cell (801) 898 6003 Larry@peakalarm.com and Larry can come to your business and do a site visit to help you do an upgrade, entirely new system or help design the fire alarm for a building that is not built yet buy working with your design team and architect using the plans and specifications for your project.

Peak Alarm is a local company that hires over 300 employees in Utah and Idaho buy local and help the local economy. This is a family business that does things right.

Currently Peak Alarm does not have any complaints listed with the Better Business Bureau in the last 3 years. www.bbb.org check all companies that you may do business with since many companies have complaints. Some of our competitors have over 3000 complaints and you should know before you sign anything with them.

In Utah the horns have to stop and strobes keep flashing after silenced

Top Five Alarm Companies in Utah

Top alarm company lists are a tangled mess

Why should you be skeptical of TOP lists found online? ANSWER: Because many of those sites listing top 5 or top 10 are PAID SERVICES.

One of the sites gave a number #1 recommendation for an alarm company that has over 3800 complaints filed with the Better Business Bureau. Better Business Bureau web site www.bbb.org

Look up each and every company you intend on getting pricing from. Check for government actions against them, law suits and reviews. The above company that was rated number one has government actions pending against them. They are a very large company so when comparing them against local companies you need to understand that if they have a million accounts then they are 83 times larger than say Peak Alarm who only has 12,000 accounts. So that being the case this company should have 83 times the complaints right? That would mean they should have 83 complaints if they are on the same level as a local company that has one complaint. Peak Alarm has 1 complaint that has been filed with the www.bbb.org in the last 3 years and this number 1 listed alarm company has over 3800 complaints which is over 400% more complaints so take the fact that these top 5 or top 10 lists are paid services.

Real actual best TOP Alarm companies in Utah

Mountain Alarm -aka Fire Protection Services – 67 years in business – Local Company – Only 2 complaints in the last 3 years with the BBB
Peak Alarm – 48 years in business UL listed Local Central Station – Full Guard/Patrol services – Local Company – Only 1 complaint in the last 3 years
Alarm Control – aka Armed Alert – 48 years in business – Zero complaints in the last 3 years

Mountain Alarm Fire Protection Services web site
Peak Alarm web site ask for Larry Love
Alarm Control Armed Alert web site

The above companies are all licensed by the Utah Division of Occupational Licensing and they are also insured. All of the above companies do not concentrate on LICK and STICK products. (Just wireless) so they have extensive experience with commercial and residential products unlike many of the new companies that just do wireless. The technicians understand the industry and all of these companies are qualified to do commercial fire alarm, intrusion, access control and cameras.

Now if we look at the companies that spend the most money on advertising and companies that have the most accounts then the list could change.

ADT Security Services ADT web site This company has 127 years in business.This is a licensed and insured company.

Now we do need to mention ADT which is a National Alarm company and now they own Protection One. ADT Security Services on the Better Business Bureau Web site has over ________complaints that have been filed in the last 3 years, granted they are a very large company. ____% of their reviews on the BBB are negative although many people do have good experiences with this company. Now that they own Protection one we will see if they will be doing anything different. Protection one was in business 29 years before they were purchased by ADT. Protection one only has about 16% of the amount of complaints that ADT has. Rather than saying anything negative about this company I would encourage you to look at the better business bureau report for each company yourself. Going with a national company sometimes has it advantages and other times when you go with a very large company it can be difficult to get to the proper department when you do need help. I dread calling my cable company for service for the same reason because I am normally on for over a hour just trying to talk to someone. Going with a local company can have advantages. If you are trying to sign up for service the lines are clear and the process is quick. If you are trying to get service after your system has been installed it is a bit different.

So when comparing companies there are companies that spend a great deal on advertising and there are companies that have more accounts than other companies so they are in the TOP 10 or TOP 5 list in certain areas.

When a company tells you that the equipment is FREE read the fine print because when it is all said an done all alarm companies are in business to make money not to give stuff away. They will either make their money now or later but they will make money. They will either sign you up for a longer term, charge more now or raise your rates after a year or two. One of these companies was charging my mother over 70 per month for basic phone line monitoring with no interactive services and no other services and it took me quite a while on the line to get her account canceled even though she was out of contract. This basic service should cost around $25-30 per month.

Beware of TOP alarm company lists

Top alarm company lists are a tangled mess

Top alarm company lists are a tangled mess

BEWARE of the TOP ALARM company lists on the Internet. Many of them are just PAID advertisements.

On a recent TOP ALARM company list for Salt Lake City these are the results:

They listed a company in the number one position that is an out of state company that also provides out of state monitoring and that has over 70 complaints filed with the BBB in the last 3 years.

In number two position they listed a company that also has out of State monitoring and has over 4,000 complaints with the Better Business Bureau http://www.bbb.org

In number three position they listed another out of State company that has over 450 complaints against them on the Better Business Bureau in the last 3 years.

In fourth place they listed a Local company that has over 3,600 complaints that have been filed against them on the Better Business Bureau and they are not even BBB accredited.

Two companies that were not even listed in the Top Positions were:

Mountain Alarm which has an A+ rating with the BBB and only 2 complaints filed in the last 3 years.

Peak Alarm which has an A+ rating with the BBB and only 2 complaints filed in the last 3 years.

So to figure out why two of the actual best alarm companies in Utah were not listed is easy because they did not pay for the advertizing but if you have thousands of complaints you can still be on the top 10 or top 5 companies in Utah or Salt Lake City.

Call Larry Love Larry@peakalarm.com 801 428 1384 for information or pricing. http://www.peakalarm.com Ask for Larry Love

Call Mountain Alarm at 801 363 9696 http://www.mountainalarm.com

Debate both sides logically and emotionally

They have to be planted, grown, picked, packed, shipped and sold.

They have to be planted, grown, picked, packed, shipped and sold.

Often we make decisions based on several factors including logic, facts, our own opinions, the opinions of others, personal experience, how we feel and our emotions. We tend to make these types of decisions for voting, church, jobs and life. As much as we would like to think that we make logical decisions often we end up using our gut feelings to make important decisions. Sometimes this is good and sometimes it is not so good.

Trying to convince someone that they are on the wrong path as far as religion goes is difficult because they may have been in a church or group of people with years or maybe their parents were part of a church before they were even born so it is more of a culture thing than religion. You can’t argue faith based commitments.

A friend of mine told me that they ended up voting for a certain person just because they did not feel good about the other person and it had nothing to do with facts or their voting track record or the issues. The same applies to religion and our personal purchases. It may be better if we did things like SPOCK from Star Trek but it does not work out that way.

I work at a large Alarm company (Peak Alarm) and we are the only company that has a full Guard/Patrol and a Local UL listed Central Station in Utah and there are several other positive aspects about this company as far as them being insured, licensed, factory trained and the list goes on but if your neighbor heard of a negative experience regarding Peak Alarm then logic gets thrown out the window. I know of two such negative experiences that I read on the Internet about Peak Alarm and one of them was posted on several web sites so we investigated and found that this person did not complain to the Better Business Bureau because I assume they did not want both sides investigated. This person had not paid their bill and Peak tried to collect and when accounting did not get a payment plan set up they sent it to collections and the person then got upset.

Another instance of a negative comment was about fire code. The customer wanted Peak Alarm to do the work without contacting the fire marshal and as per Utah and National code for commercial work we are required to notify the local fire marshal and get approval for the work. This customer felt that Peak Alarm through them under the bus and yet we are required to notify the AHJ Fire Marshal. So just these two negative experiences can pass by word of mouth to many other people which can cause people to ignore the real figures and facts about Peak Alarm and go with someone else because they did not study out the information and find out the real truth. One of our competitors has over 3000 complaints in the last year compared with 3 complaints that have been filed against Peak Alarm Better Business Bureau web site www.bbb.org

Our management team has read all the negative feedback and used it to put an action plan in place to make Peak Alarm better. Changes were made in our accounting department and we changed who we used to do collections because apparently they were not the nicest people in the world when calling to make the collections. We have given training to all of our employees and we do so on an ongoing basis. Peak overall is a great company with four offices, a Guard/Patrol division, central Station for monitoring, alarm division, AV division and not only are all of our employees licensed but they also go through the FBI background check and if they cannot pass it they lose their job at Peak Alarm.

Our average monthly monitoring rate with interactive services to arm and disarm remotely (We call it Elite control) starts right around $46 dollars a month and most of our competitors start around $49 and go up from there. We can compete well with guard services because you can contract directly with us rather than paying your alarm company who would hire a guard company so we can be competitive in pricing.

Call Larry Love (801) 428 1384 Larry@peakalarm.com Peak Alarm web site ask for Larry Love Larry is certified with the State Fire Marshal’s office as a Master Fire Alarm Tech Level 3 and also Larry is NICET II Certified in Fire Alarm, he is an AXIS Certified Camera Professional and Certified in Access Control Systems and is Certified to design UL2050 High Security Systems such as Government SCIFs.

Worst Alarm companies in Utah to avoid

Give us a chance to make it right

Give us a chance to make it right

Worst alarm companies in Utah to avoid. Check the better business bureau before buying from any company.Better Business Bureau Official Site

Alarm companies with very low labor rates often come with one or more of the following issues:

Companies with more than 100 complaints (On the better business bureau there are many of these and some with thousands of complaints)This list is long so make sure you check before you buy.

Companies with complaints that they are not resolving.

Companies that are being sued in several states

Alarm companies that have changed their name to avoid ongoing legal issues

Companies that are not insured. Many smaller alarm companies charge less per hour but don’t pay their insurance.

Alarm Companies that have had their alarm or security licenses revoked, denied or are on administrative hold.Division of Occupational Licensing in Utah Official Site This list is very long so be prudent and check the DOPL web site before you invest with a business.

Companies that don’t have workers compensation insurance. Always ask for the proper insurance paperwork before you sign.

Companies that don’t pay their taxes

Companies that are not factory trained

Companies that don’t pay their car insurance policies

Peak Alarm is a company you can trust

Peak Alarm is insured, licensed, factory trained, only has 3 complaints in the last 3 years with the BBB, has a UL listed central Station, has been in business for over 47 years, is ranked in the top 100 alarm companies in the Nation by SDC magazine, provides local jobs to over 270 people, has 4 offices and Peak pays their taxes.

Peak Alarm has a higher labor rate than some of the smaller companies because they do things the right way. Peak Alarm has a fleet of vehicles that are clearly marked and the maintenance is kept up so our overhead is a bit higher than some smaller companies but many of the smaller companies cannot do the size and type of projects that Peak Alarm can do.

Peak Alarm is a company that works with the local Fire Marshals installing per NFPA 72 code because we care about public safety. One of the complaints listed on the web was because Peak Alarm would not bypass the fire marshal in order to help the customer save money. Peak cannot compromise on safety issues even if we lose a customers. We will try our best and do every thing we can to help save a customer money although safety is very important.

Peak Alarm is a business and if you don’t pay your bills Peak Alarm will try to collect on those bills. There are a few comments on the web dealing with this aspect of Peak Alarm because people did not pay and their accounts were sent to collections. Peak Alarm pays attention to customer concerns so we have changed the way we do collections and it is more professional now although we are still a business and expect to be paid when we provide services. The person making these complaints did not file a complaint with the Better Business Bureau because they knew that both sides of the issue would be investigated bringing out the truth.

Peak Alarm is not perfect although Peak is large enough to take on any size project, Peak has been in business long enough to be one of the most stable companies in the State and Peak is the only company with a full service UL listed Central Station, A full Guard and Patrol Division and a full service AV division.

Call Larry Love at (801) 428 1384 Larry@peakalarm.com Peak Alarm web site ask for Larry Love

Peak Alarm among the best Monitoring rates in Utah

Call Larry Love at Peak Alarm for monitoring rates and pricing Larry@peakalarm.com (801) 428 1384 Peak Alarm web site ask for Larry Love

MONITORING RATES FOR OUR UL LISTED CENTRAL STATION vary with each plan and the equipment that is used. Some common rates so you can compare are as follows although you need to understand if you have a system with 20 zones or a system with 100 zones the time to test those points or zones will vary as will the pricing. Also if we use a Radio or High Supervision Cellular to monitor the prices are different than a normal cellular or phone lines. Rates are subject to change so call Larry for current a current price quote that will be customized for your situation

MONITORING PRICING FOR FIRE ALARM WITH AES RADIO IS $340.00 installation cost and $40.00 per month for 36 months

MONITORING PRICING FOR FIRE ALARM USING HIGH SUPERVISION CELLULAR IS $144.00 installed and $47.00 per month for 36 months

MONTHLY MONITORING PRICING FOR A SECURITY PANEL USING A CELLULAR COMMUNICATOR IS ZERO INSTALLATION AND $35 per month for 36 months

MONITORING FOR A SECURITY PANEL OR A FIRE PANEL USING ANALOG PHONELINES IS ZERO TAKEOVER AND $32.00 per month. Discounts for multiple accounts can be given and takeover fees depend on the exact number of points and if you have over 30 points that need to be tested call Larry and he can visit your site and get you exact pricing on your facility.

ADDING REMOTE ARM/DISARM or what we call ELITE Control or INTERACTIVE adds $5 dollars per month. This only works with Cellular service so if you have Radio and you want Elite control we would need to switch to cellular. If you have Standard Cellular with out Elite that is normally $10 per month so having both adds $15 per month. Additional services such as controlling your lighting adds $4 per month, controlling your thermostat adds $4 per month, adding remote control to your house locks also adds $4 per month. We have package deals that have several of these items together to save you money. Adding cameras to your security system adds $10 per month to the monitoring fee for the first 4 cameras. These cameras can be viewed using the app that also arms and disarms your security system. We have other options for cameras that do not have monthly fees so just ask about cameras and we can come out and go over your questions with you.

ADDING A REPAIR AGREEMENT IS A GOOD IDEA SO YOU DON’T have to pay hourly rates which could be very expensive. This monthly fee will vary depending on how many points you have on your system. A basic system repair agreement only adds $7 per month to the monthly fee.

ALARM RESPONSE is only $10 per month and provides you with Guard response in covered areas up to four times during the year for no additional cost on alarms. That is $120.00 a year and up to 4 Patrol Responses which only comes to $30 per guard response compared with $75 per guard response on a normal dispatch.

KEY RESPONSE IS ONLY $20 per month. This means we will respond to your home or business up to 4 times during the year and we will enter the premise and check the property rather than just driving around it. If it is evident that there was or is a break in Peak Alarm will call the police.

UL2050 High Security Services add things such as Supervised Schedules, openings and closing and UL Certificate to the agreement. Call Larry for a no cost estimate for rates on a UL2050 high security installation or monitoring.

Many of our competitors have higher pricing after all is added into the pricing. Make sure you are comparing apples to apples before you make a decision on your monitoring. Also it is prudent to call or look up the www.bbb.org Better Business Bureau since many of our competitors have hundreds or thousands of complaints and Peak Alarm has only had 3 complaints in the last 3 years.

Peak Alarm offers 60 month agreements, 48 month agreements, 36 month, 24 month, 12 month or even month to month agreements depending on your needs. When you go with a higher down payment we can lower the length of the agreement, when you want a lower down payment or installation price we can adjust the monthly amount as well as the length of the agreement. The examples above are done using a 36 month agreement. We have pricing for all of the above plans figured up using the different agreement lengths. An example of this would be that you do not want a long term contract because you may only be in the building for 2 years so security monitoring using a standard cell phone communicator on a 2 year agreement would be $185 down and $35 per month or $75 down and $46 dollars per month depending on the plan you would like.

The benefit of using a RADIO is that the monthly charge for two phonelines often exceeds $100 per month for the phone service, the cost of high supervision cellular costs more than radio and if technology changes on the cellular as it just did you may need to purchase new equipment. Example: 2G cellular will no longer be supported by the cell towers so you need to upgrade to 3 or 4G. The Radio is maintained by Peak Alarm and remains property of Peak so if the radio stops working Peak comes out and fixes it.

Peak Alarm holds the STATE MONITORING CONTRACT so if you are a State facility you can take advantage of lower monitoring rates through the State Contract.

Peak Alarm has been in business for over 47 years and holds 5 different Certifications with UL for installation and monitoring. Peak Alarm has over 270 employees here in Utah and we have offices in Idaho and Southern Utah as well. Peak Alarm also has a full Guard and Patrol Division and an AV Division.

Radio

Radio

Geo fencing and Security Systems

Peak Alarm integrates Geo-Fencing into their operations

Geo fencing makes life better.

Geo fencing makes life better.

Geo-fencing and Security Systems

A new feature called geo-fencing will allow you to have your alarm system automatically arm, lights turn on or off, and adjust the temperature on your heating and cooling system all when the last cell phone tied to your security system leaves a specific area around your home. We don’t incorporate features like disarming your system or anything that could compromise the alarm system.
Examples:
When you get home the system recognizes that your cell phone has entered the geo-fence and it can turn the lights on, adjust temperature etc…
When you leave your home the system recognizes that your cell phone has left the geo-fence area and it can close the garage door, lock the doors, adjust the temperature, turn the lights on or off and arm your security system.

Geo-fencing with Guard/Patrol

Peak Alarm also uses geo-fencing so that we can make sure that our patrol accounts get patrolled at specific times. There is a geo-fencing map that our employees and our customers can see and when their address appears in green it means the patrol car has already patrolled their facility. If the address flag turns yellow it alerts the guards that they need to get to these locations. As soon as their vehicle gets to the facility the flag will turn from yellow to green on the computer MAP.
If the flag turns red that indicates that our Patrol offices only have an hour to get to that location and it becomes critical. Before we had geo-fencing we were not able to keep track of it like we do now. We also have a map that shows all of our patrol vehicles and where they are at any given moment.

As technology get better Peak Alarm takes advantage of it and uses it to give our customers the very best services we can.

Call Peak Alarm at 1 (888) 822-7231 or (801)-486-7231 for a free estimate on a security system.
Call Peak Security (888) 445-5731 for Guard and or Patrol Services
http://www.peakalarm.com

Call Larry Love with Peak Alarm 801 428 1384 or on his cell at 801 898 6003 Larry@peakalarm.com

Peak Alarm web site ask for Larry Love

Better Business Bureau review of two Security Companies

Until you open it you have no idea.

Until you open it you have no idea.

Don't wait till you sign a contract to find out about the complaints.

Don’t wait till you sign a contract to find out about the complaints.

Better Business Bureau web site www.bbb.org

Peak Alarm has only received 3 complaints with the Better Business Bureau in the past 3 years. We have an A+ rating with the BBB.

TWO OF OUR COMPETITORS have received over 3000 complaints. What follows was taken from the BBB site on 040516

Well known Security Company received 3,555 complaints in the last 3 years and has a C+ rating with the BBB
408 complaints about advertising
813 complaints about billing issues
34 complaints about delivery issues
24 complaints about guarantee issues
2276 complaints or problems with product or service
156 Negative reviews filed
Several Government actions taken including citations
Company found to be hiring unlicensed people as recently as 2016

Another well known Security Company had 4105 complaints in the last 3 years

Yes it is true these companies can give you a better deal and possibly tell you that you will get some free equipment. BEWARE that you may end up signing up for more than 36 months so you could end up paying almost double the amount that you could pay with Peak. Sometimes they will tell you that you get a FREE installation. Nothing really ends up being free. If they tell you that you get a free motion beware you will end up paying for it. You will pay now or pay later.

Peak Installation $99 dollars
Peak Alarm monthly $46 dollars for 36 months =$1,656 + the installation = $1,755 over the 36 month period total cost.
With this package you get Panel, Keypad, siren, battery, 3 door contacts, 1 motion
With the monitoring you get a repair agreement (extended warranty), Cell phone monitoring and Elite control which is arming and disarming remotely.

Well Known Special Security company ZERO installation
Monthly fees are normally around $54 for 60 months = $3,240 total or on a 48 month agreement $2,592 or even 36 months $1,944
Check to see if you get the repair agreement and the remote arm and disarm and the cellular fee. Even if you do are you paying too much?

Call Larry Love at Peak Alarm for a free quote (801) 428 1384 Larry@PeakAlarm.com

Peak Alarm can monitor your system over your phone line for as low as 26-$32 dollars a month and over cellular as low as $36.00 but the listed $46 includes a repair agreement and it includes remote arm and disarm with your smart phone. There are several factors depending on your exact system.

Peak Alarm is the only Local Alarm Company in Utah that has their own UL listed Central Station as well as a full Guard and Patrol Division and AV Division. Call after you get the rest of the story from the Better Business Bureau about the companies you were thinking of using because they have so called better deals.

Peak Alarm web site ask for Larry Love

Updates and customer responsibility

Tenemos 270 empleados

Tenemos 270 empleados

Peak Alarm web site ask for Larry Love

Call Larry Love (801) 428 1384 Larry@Peakalarm.com for all your Security, Camera, Fire Alarm and Access Control needs.

When a neighbor passes away or moves away and they are on your security emergency call list please call us right away to update your records. If you change your cell phone, or if employees have left your company and your call list is not updated please call us today to get those names, addresses and phone numbers changed.

Be aware that we have a new TEXT program where we can text those on your list at no extra charge instead of calling you. When we have specific troubles such as a low battery we can send you a text and you can decide to send us a message indicating that we should ignore the trouble signal or you can ask us to call you and we will do that too.

Peak Alarm strives to keep our records updated and we send out flyers and reminder papers for our customers to call and update their records but often we will have an alarm at someones home or business and we will be wasting time calling someone that should not be on the list or we will be wasting time trying to call a number that is no longer in service.

The good bad and the ugly of Peak Alarm

Take the time to do your research

Take the time to do your research

Lets start with the bad and the ugly and then go to the good last.

There is a court case from several years ago that comes up where Peak Alarm dispatched the Police to a school based on information from a person on site at the school. There was some misunderstood communications between the person on site, the dispatcher and the manager in Peak Alarm dispatch. As it turned out the police department charged Peak with reacting improperly to an alarm and there was a court case where Peak came out on top. Peak Alarm then sued the city based on principle and did not win that case. You can read the court documents although like all court documents it is boring reading. The owners of Peak Alarm supported their employees in the decisions that were made and spent money defending them. As you may know Salt Lake Police currently has a non response policy when it comes to alarms in Salt Lake City unless they are panic alarms or verified alarms.

There are mixed feelings about that because many people believe the very fact that a police car drives through a neighborhood rather than siting in some parking lot somewhere is a deterrent. When criminals see police cars they are less likely to be as active in those areas.

The police department says that too many of the alarms are false alarms and that is why they don’t want to waste their time responding to them when they have many other important duties. Some cities will respond when they are not on a higher priority call although Salt Lake City has decided not to.

When researching you will find some negative information on most companies, Internet reviews are a mixed bag since many companies pay for those reviews and sites to move them up on the search engines. Hits on keywords such as the TOP 10 Security Companies in Utah provide you with lists of companies that in some cases have thousands of complaints that have been filed with the Better Business Bureau and some of those companies are being sued in several States. Once you get a company name off a list such as that, check the BBB, check their reviews before purchasing. Many times the low price leaders have thousands of complaints that have been filed.

Peak Alarm is a large company and as such you will find that their policies are set and they may not be as flexible as some smaller companies. Peak requires that you sign an agreement before they will do any work. This agreement protects them from law suits and sometimes you can go with a smaller company and get lower labor rates although sometimes you compromise when it comes to those companies being insured, licensed and them being able to provide the serivces they advertise. Many trunk slammers as we refer to them have lower labor rates but often are not licensed or insured.

Peak Alarm is not an insurance company although they carry over and above the recommended insurance for the State of Utah.

Peak is large enough that often their wait times can be longer than other companies because of the work load.

Having said that, the smaller residential systems can be installed generally within one week. Many of the other companies can install those systems on the same day although some of those companies are the ones that have over 3000 complaints in the last 3 years when Peak Alarm only has had 3 complaints filed in the last three years on the BBB site. There is a reason for this. Two of the complaints were about billing and one about product. The President of Peak Alarm takes those complaints seriously and has recently made some changes with the company that does collections for Peak Alarm and there has been additional training in the accounting department.

Peak Alarm strives to get repeat business and keep customers happy although to get parts delivered or have changes made to your project everything must be in writing. This is one of the drawbacks to being a very large company, nothing is done with a handshake. Good and bad I guess.

The ugly as promised: I worked at a small company for 16 years before coming to Peak and now that I have been here for over a year I have seen the good things and the not so good things. The red tape is often hard to deal with. Where I was before, I did the estimating, the ordering, the delivery and sometimes the installation. That is not the case here at Peak. They have different departments and paperwork takes a bit longer to move through the chain of command. The owner still looks at each and every job and he still signs all the checks. After you turn your paperwork in to a salesperson, it goes to a secretary that checks it for errors and kicks it back if there are signature or initials missing. Then it goes to a manager for approval and then it gets scanned and sent to the different departments such as accounting, installation and the department that orders the parts. When the paperwork is filled out properly everything goes well, if something was left off for example like a camera mount then an order change has to go back through the same process so the time it takes to do this adds a bit of frustration for some people. When the manager that checks those documents is in a meeting sometimes the paperwork gets put off for a few hours until he can get to it. Almost everyone here at Peak Alarm is cross trained so if you get sick or die the process does not stop but keeps going. Large companies have a harder time being personal although Peak still does ok at many things when it comes to this but they are a business so they run like one.

CHEAP FAST OR GOOD – (Pick two) This is so true so be careful when picking an alarm company.

THE GOOD –

Peak Alarm is a local family owned business and has been in business for over 46 years (Since 1969)
Peak Alarm was awarded “Alarm Company of the year in 2015” Utah Security Association
Peak Alarm is rated #61 in the Nation this year By SDM MAGAZINE 2015
Peak AV was rated #18 in the country by CE PRO MAGAZINE 2015
Peak Alarm has their own Patrol and Guard divisions when most other companies hire this service out
Peak Alarm is a UL listed Central Station also certified for high security installations such as UL2050
Peak Alarm is among very few companies that are UL listed and 5 Diamond Certified (Each dispatcher trained to respond to emergency situations)
Peak Alarm has offices in Salt Lake, Saint George, Boise and Idaho Falls to serve you in Utah and Idaho
Peak Alarm has over 270 employees
Peak has an A+ rating with the BBB Better Business Bureau http://www.bbb.org
Peak Alarm does not pull your credit report like most security companies do
The company has NICET technicians and techs that are certified by the Utah State Fire Marshals office
With a CAD department that can design and print your alarm layouts Peak separates itself from most local competitors
Certified and factory trained in several brands of Alarm systems – DMP, Hochiki, Silent Knight, DSX etc….
With a full working AES Radio network Peak uses state of the art technology to monitor your alarms either cellular, radio, internet or phone lines.
Peak is a Netone company meaning it is part of a network of the best security companies in the US. There is only one Netone company for Utah/Idaho

Peak Accounting department now has a non-recorded line they switch you to when you use a card or checking account to pay so that information stays private. Peak asks customers to not email or fax their credit card information to keep it safe.

Peak Alarm also installs Qolsys and DMP encrypted security systems and they do cost a bit more than un-encrypted systems but you get what you pay for. www.qolsys.com

FIRE ALARMS – INTRUSION – CAMERAS – ACCESS CONTROL – NURSE CALL – INTERCOM

Hochiki – Bosch – Silent Knight – Firelite – DMP – DSX – AXIS – FLIR – are a few of the lines that Peak Alarm installs