Worst Alarm companies in Utah to avoid

Give us a chance to make it right

Give us a chance to make it right

Worst alarm companies in Utah to avoid. Check the better business bureau before buying from any company.Better Business Bureau Official Site

Alarm companies with very low labor rates often come with one or more of the following issues:

Companies with more than 100 complaints (On the better business bureau there are many of these and some with thousands of complaints)This list is long so make sure you check before you buy.

Companies with complaints that they are not resolving.

Companies that are being sued in several states

Alarm companies that have changed their name to avoid ongoing legal issues

Companies that are not insured. Many smaller alarm companies charge less per hour but don’t pay their insurance.

Alarm Companies that have had their alarm or security licenses revoked, denied or are on administrative hold.Division of Occupational Licensing in Utah Official Site This list is very long so be prudent and check the DOPL web site before you invest with a business.

Companies that don’t have workers compensation insurance. Always ask for the proper insurance paperwork before you sign.

Companies that don’t pay their taxes

Companies that are not factory trained

Companies that don’t pay their car insurance policies

Peak Alarm is a company you can trust

Peak Alarm is insured, licensed, factory trained, only has 3 complaints in the last 3 years with the BBB, has a UL listed central Station, has been in business for over 47 years, is ranked in the top 100 alarm companies in the Nation by SDC magazine, provides local jobs to over 270 people, has 4 offices and Peak pays their taxes.

Peak Alarm has a higher labor rate than some of the smaller companies because they do things the right way. Peak Alarm has a fleet of vehicles that are clearly marked and the maintenance is kept up so our overhead is a bit higher than some smaller companies but many of the smaller companies cannot do the size and type of projects that Peak Alarm can do.

Peak Alarm is a company that works with the local Fire Marshals installing per NFPA 72 code because we care about public safety. One of the complaints listed on the web was because Peak Alarm would not bypass the fire marshal in order to help the customer save money. Peak cannot compromise on safety issues even if we lose a customers. We will try our best and do every thing we can to help save a customer money although safety is very important.

Peak Alarm is a business and if you don’t pay your bills Peak Alarm will try to collect on those bills. There are a few comments on the web dealing with this aspect of Peak Alarm because people did not pay and their accounts were sent to collections. Peak Alarm pays attention to customer concerns so we have changed the way we do collections and it is more professional now although we are still a business and expect to be paid when we provide services. The person making these complaints did not file a complaint with the Better Business Bureau because they knew that both sides of the issue would be investigated bringing out the truth.

Peak Alarm is not perfect although Peak is large enough to take on any size project, Peak has been in business long enough to be one of the most stable companies in the State and Peak is the only company with a full service UL listed Central Station, A full Guard and Patrol Division and a full service AV division.

Call Larry Love at (801) 428 1384 Larry@peakalarm.com Peak Alarm web site ask for Larry Love

Better Business Bureau review of two Security Companies

Until you open it you have no idea.

Until you open it you have no idea.

Don't wait till you sign a contract to find out about the complaints.

Don’t wait till you sign a contract to find out about the complaints.

Better Business Bureau web site www.bbb.org

Peak Alarm has only received 3 complaints with the Better Business Bureau in the past 3 years. We have an A+ rating with the BBB.

TWO OF OUR COMPETITORS have received over 3000 complaints. What follows was taken from the BBB site on 040516

Well known Security Company received 3,555 complaints in the last 3 years and has a C+ rating with the BBB
408 complaints about advertising
813 complaints about billing issues
34 complaints about delivery issues
24 complaints about guarantee issues
2276 complaints or problems with product or service
156 Negative reviews filed
Several Government actions taken including citations
Company found to be hiring unlicensed people as recently as 2016

Another well known Security Company had 4105 complaints in the last 3 years

Yes it is true these companies can give you a better deal and possibly tell you that you will get some free equipment. BEWARE that you may end up signing up for more than 36 months so you could end up paying almost double the amount that you could pay with Peak. Sometimes they will tell you that you get a FREE installation. Nothing really ends up being free. If they tell you that you get a free motion beware you will end up paying for it. You will pay now or pay later.

Peak Installation $99 dollars
Peak Alarm monthly $46 dollars for 36 months =$1,656 + the installation = $1,755 over the 36 month period total cost.
With this package you get Panel, Keypad, siren, battery, 3 door contacts, 1 motion
With the monitoring you get a repair agreement (extended warranty), Cell phone monitoring and Elite control which is arming and disarming remotely.

Well Known Special Security company ZERO installation
Monthly fees are normally around $54 for 60 months = $3,240 total or on a 48 month agreement $2,592 or even 36 months $1,944
Check to see if you get the repair agreement and the remote arm and disarm and the cellular fee. Even if you do are you paying too much?

Call Larry Love at Peak Alarm for a free quote (801) 428 1384 Larry@PeakAlarm.com

Peak Alarm can monitor your system over your phone line for as low as 26-$32 dollars a month and over cellular as low as $36.00 but the listed $46 includes a repair agreement and it includes remote arm and disarm with your smart phone. There are several factors depending on your exact system.

Peak Alarm is the only Local Alarm Company in Utah that has their own UL listed Central Station as well as a full Guard and Patrol Division and AV Division. Call after you get the rest of the story from the Better Business Bureau about the companies you were thinking of using because they have so called better deals.

Peak Alarm web site ask for Larry Love