Why do security monitoring costs vary so much?

Peak Alarm, Peak Guard, Peak AV, Peak Central Station

1. Like cell phone plans you can pay more up front and less per month or less upfront and more per month.

2. There are many additional services such as late to close, early to open, web access, auto arm/disarm, elevator monitoring, schedules, lock control, lighting control, garage door control and the list goes on. Depending on which services you have the rates vary.

3. Analog phone line monitoring could be right around $26.00 dollars per month

4. Cell phone monitoring could be as low as $35.00 per month

5. Interactive monitoring where you can arm and disarm may be as low as $40 per month although if the price is a bit more you can lower the upfront costs.

6. There is no such thing as security companies giving you free equipment. If you lock into a 36 month agreement with Peak Alarm for $44.00 per month and you pay $99 upfront your overall costs add up to $1,683.00 over the 36 months. With a 60 month is it much more money.

7. A company that claims to give you free equipment normally has a 40 or 60 month agreement and normally the interactive starts at $49 per month so over the period of 60 months you are paying $2,940.00 even if it were at the same monitoring rate of $44 it would still be much more $2,640 so the FREE equipment is not really free.

8. Know that if you are getting rid of your landline (analog phone line) to upgrade to a cellular that will give you interactive arm and disarm often you will need to upgrade your alarm panel so the cost to do so varies from system to system depending on how old it is. Radio is another option for monitoring.

http://www.peakalarm.com

What is the SAFE Neighborhood program?

no olvidas cosas como papel de baño y ropa para el frio en plastico

What is the Safe Neighborhood program? (Not to be confused with Secure Communities)
(Espanol mas abajo/Spanish below)

Los niños deben tener sus kits tambien

After a major disaster take care of yourself, assure that your family is fine and then check your home to make sure there are no gas leaks or other problems and then grab your 96 hour kit and GO TO SCHOOL.(The closest school) At school you will sign in so you can be on their list of those that are OK. Many CERT teams will also be staging at these schools but others will report to other buildings or areas according to their local CERT plan.
The Safe Neighborhood program is being implemented and each Salt Lake City School has large containers with clipboards, instruction sheets and an entire set up in order to get accurate information from the public after a disaster. This program will work in conjunction with the schools, CERT, HAM, The Red Cross and local authorities to help coordinate information and organize.
After a major disaster we should not expect help for at least 96 hours, hence the 96 hour kit with food, water, change of clothes in plastic, copies of your important documents on a USB and hardcopy in plastic ziplock, flashlight, first aid etc…(See list on fema.gov)
CERT is Community Emergency Response Teams which will be local people that have been trained in the federal FEMA program to assist in the event of a disaster.
John Flynt the guy in charge of our emergency management program here in Salt Lake put this program together and when you want additional information go to this site: www.bereadyslc.com and click on SAFE at the top.

37 graduados SLC


_____________________________________________

ESPANOL / SPANISH
Que es el programa vecindarios seguros? (No debemos confundir esto con comunidades seguros)
Despues de un disastre deben cuidar si mismo, cuidar su familia, chequea su casa y aggarrar su equipo de 96 horas y ir a la escuela mas cercana para firmar la lista de los sobreviviente. En la escuela ellos van a trabajar juntos con CERT, HAM, La Cruz Roja y las autoridades locales. Muchos equipos de CERT van a reunir en otros sitios segun su plan local.

El programa de vecindarios seguros aqui en lago salado es para obtener informacion de todos los vecinos y ayudarlos tener informacion correcta. Las escuelas tienen unos contenadores grandes con todas las instruciones on que debemos hacer paso por paso y listas en blanco para obtener informacion de la gente. Este programa va a trabajar junto con CERT, HAM, La Cruz Roja y otros paraa ayudar.
Despues de un disastre no debemos pensar que va a venir ayuda por lo menos 96 horas y por esta rason nosotros debemos tener una muchila con agua, comida, primer auxilios, documentos, lamparas y mas (vea la lista en los sitios en linea)
CERT son los equipos entredados por el gobierno que son voluntarios de su vecidario porque los servicios de emergencia problamente no van estar disponibles por muchos dias.

John Flynt es el hombre encargado de esta programa aqui en Salt Lake.
John Flynt the guy in charge of our emergency management program here in Salt Lake put this program together and when you want additional information go to this site: www.bereadyslc.com and click on SAFE at the top.

Call Larry at Peak for best National Alarm Monitoring rates

Too small or too big can be an issue.

Too small or too big can be an issue.

Call Larry Love at Peak Alarm for best pricing on National Account Monitoring rates. (801) 428 1384 Larry@PeakALarm.com Peak Alarm web site ask for Larry Love

UL Listed Central Station
5 Diamond Certified
47 years in business
Mirrored backup Central Stations out of State
Full Alarm Divisions in Utah and Idaho
Full Guard an Patrol in Salt Lake City
Four Offices to serve you
Complete AV Division
5 UL Certifications including UL2050 High Security SCIF certifications

Peak Alarm is a large company but not too big

Too small or too big can be an issue.

Too small or too big can be an issue.

Alarm companies that are too big are harder to deal with. Peak Alarm is local and has 88 employees on the Alarm side of operations. This means we are big enough to do any size project and still provide same day or next day service.

Some companies that are National are harder to deal with because some of those companies have a month waiting list when you need service and when you have proprietary equipment installed there is nothing you can do about the wait time and the equipment costs are normally double what other equipment costs are. Just food for thought. Peak Alarm does not install Proprietary equipment that would leave you stuck with only one vender.

Contact Larry Love (801) 428 1384 Larry@PeakAlarm.com for questions on pricing or for a free site visit. Peak has four offices to serve you. Salt Lake, Saint George, Boise and Idaho Falls.

When you call you Speak with real people.

Same day or next day service calls

Installations are done on a first come first serve basis. Smaller residential installations have a shorter wait time because we have a team that does just the smaller projects.

Commercial projects are a bit more involved and if it is a fire alarm job we are required to have plans signed off by the local fire marshal before we can start work to meet Utah Law and NFPA 72 code.

Peak Alarm web site ask for Larry Love

Best Monitoring company in Utah

Peak Alarm web site ask for Larry Love

Peak Alarm Salt Lake Office

Peak Alarm Salt Lake Office

Larry Love (801) 428 1384 Larry@peakalarm.com Spring 2016

Here is the basic pricing information when you would like to switch your security or fire alarm monitoring to our local alarm company.
Monitoring switchover general pricing examples based on 36 month agreements with systems up to 30 points:

Prices range from $26 dollars monitoring via phone line to $48 monitoring over High Supervision Cellular. Ask Larry for the detailed Spring Monitoring Sheet and he can send it to you.

NOTE ON PHONELINES: If you are paying for monitoring and paying for analog phone lines you may be paying too much. If you can cancel your phone line and use a cellular or radio it can save you quite a bit of money in the long run. If you’re paying $35.00 per analog line then that is $70.00 per month or $840.00 per year.
FIRE ALARM INSPECTIONS can be added to your monthly fee and Peak Alarm will schedule the required annual inspection once a year. The cost of this is determined by the amount of points on your system. When you get Peak Alarm a list of the points on the system we can price out the inspections for you. Utah has adopted NFPA 72 and IFC (International Fire Code) and annual fire alarm inspections are required by law and many times additional inspections are required by your insurance companies.

We can get you pricing on the larger facilities once we have a complete count of the devices and appliances.
Monthly monitoring switch over notes concerning pricing and different plans:
1. Burglar systems up to 30 points no cost switchover and $26 per month when monitored over phone line.
2. Burglar systems up to 30 points no cost switchover and $41.00 per month when we install a new cellular communicator. ** This price includes remote arm and disarm. (Elite control)
3. Fire Alarm system up to 30 points tied to two analog phone lines. Inspection fee is $288 including acceptance tag and NFPA 72 report or you can add $24 per month for 12 months to pay for the annual inspection (divided into 12 payments.) Monthly monitoring would be $26.00 per month. When the system is larger we will need to do an evaluation and price this out for you. If the system only has 10 points on the system monitoring would be the same but the inspection fee would only be $180 per year or $16 per month for inspection.
4. Fire Alarm system up to 30 points when Peak Alarm adds a Cellular Communicator in order to eliminate the phone lines. $149 dollars installed and $48 per month. Annual inspection fee with tag and NFPA 72 report as in number 3 can be added to the monthly or you can pay before the inspection.
5. Fire Alarm system up to 30 points when Peak Alarm installs a new AES Radio in order to eliminate the phone lines. $315 dollars installed and $41 per month. Annual inspection fee with tag and NFPA 72 report as in number 3 and 4 can be added to the monthly or you can pay before the inspection according to your exact device and appliance counts.

*For each additional 15 points add $148 dollars to the switchover cost (Includes testing)

** Some alarm systems are so old that they cannot upgrade without changing the main panel, in which case we would need to know the exact model, brand and version of the system, how many devices, how many keypads and it is best to do a site visit before quoting pricing. Larry can come out to your facility or home at no charge to do this evaluation. If your Fire Alarm system can communicate using contact ID we can tie a new cellular unit on it, so it will be able to communicate. Fire Alarm High Supervision cellular units send a signal every 6 minutes.
*** Currently we do not offer remote arm and disarm services when using a radio to communicate. You will notice on the fire alarm that the radio costs a bit more for the installation but considering that you can eliminate your phone lines and it costs less per month this will be the best solution in the long run. The radio remains property of Peak Alarm and if it stops working peak will come out and service the radio at no charge.
Additional services such as schedules, openings and closings, UL2050 certificate are offered by Peak Alarm and pricing is available upon request.
Text message notification for troubles is offered by Peak Alarm at no additional monthly fee.

MONITORING WHEN YOU WOULD RATHER NOT SIGN A LONG TERM AGREEMENT BUT YOU WANT TO PAY MONTH TO MONTH. Use the same numbers as above but without an agreement Peak cannot subsidize the equipment and the technician to do the programming so the installation /testing/switch over fee needs to be paid upfront:
1. $399 Switch over fee to monitor your burglar alarm over a phone line includes testing and batteries and $26 per month over phone line.(Burg) System must not have a lock code programed into it.

2. $699 Switch over fee includes cellular unit, testing & batteries and $41 per month over cell unit. (Burg) System cannot have a lock code locking out programming. Some older systems will not support remote arming and disarming.

3. $399 Switch over your fire alarm to our monitoring. Switch over fee includes testing and batteries and $26.00/mo over phonelines (Fire) add tag and NFPA 72 inspection separate according to counts. Fire Panel must not be locked out. If it is a proprietary panel you may need to pay your fire alarm company to do the programming for the monitoring.

4. $899 Add Cellular to your Fire Alarm and Switch over fee includes testing & batteries and $48/mo over cell (Fire) add tag and NFPA 72 inspection separate according to counts.

5. $1,300 Switch over fee includes testing and batteries and $41/mo over radio. (Fire) add tag and NFPA 72 inspection separate according to counts

On large or complicated sites a site evaluation will need to be done in order to price out the monitoring switch, inspections, repairs etc. When there are multiple power supply locations, older equipment, duct detectors, dampers, elevator recall and other such items the testing will need to be evaluated first.

ABOUT PEAK ALARM:
1. In business since 1969
2. A+ rating with the Better Business Bureau
3. 5 Diamond Certification for all employees of our UL listed Central Station
4. 270 Employees serving in our 4 offices covering Utah and Idaho
5. The only full service Alarm company with Guard, Patrol, AV, Central Station and Alarm divisions.

Does your security company meet these requirements?

In Utah the horns have to stop and strobes keep flashing after silenced

In Utah the horns have to stop and strobes keep flashing after silenced

Does your Alarm Company meet the following requirements?

1. Has your Alarm company been in business for almost 50 years? Peak Alarm has been in business for 47 years this year.

2. Does your Alarm company own their own UL Listed Local Central Station? Peak Alarm does and it is certified for high security installations. Most companies use third party central stations in other states for their monitorings.

3. Are all the dispatchers 5 diamond certified? Only 200 Central Stations in the US meet this requirement. Peak meets this requirement.

4. Can your Alarm company offer same or next day service or do you need to schedule our several weeks for service? Peak can!

5. Is your Alarm company licensed, insured and do they put their employees through an FBI background check? Peak Alarm is and does.

6. Does your Alarm company have their own Guard and Patrol division? Peak Guard and Patrol has their own building right behind Peak Alarm.

7. Does your Alarm company have their own AV division. Peak Alarm does and they are number #18 in the Nation

8. Does your Alarm company employee factory trained techs?

9. Does your Alarm company have their servers backed up in separate sites everyday. Peak Alarm does this and we also have an out of State Partner that can monitor all of our accounts in case of an emergency within the state.

10. Does your Alarm company employee almost 300 local people adding to fixing the economy or is the money funneled out of State to a large company somewhere?

11. Does your Alarm company have a drug testing program and do they do a mandatory test any time there is an accident? Peak does.

12. Does your Alarm company have certified CAD NICET designers to help with designing fire alarm systems and printing the drawings for the building permit process? Peak does.

13. Can you call a sales representative at your Alarm company and have him come out to your home or facility to do a free evaluation or do you need to wait several days for them to get back with you? You can call me at home (801) 898 6003 or at work. (801) 428 1384

Once a company get too big it becomes hard to deal with them. Peak Alarm is large enough to take care of our customers needs and we are growing at a good rate although we are still local and still family owned and our owner still comes to work each day and is accessible to the employees and customers. When the company gets too big then it becomes very difficult to reach anyone when you need to talk to someone. After reading through the list above give it some thought and then call Larry Love.

So if you answered YES to all of the above questions and you are happy with your current Alarm company that is awesome. If you answered no to any of these and would like additional information about Peak Alarm please call Larry Love at 801 428 1384 or email him Larry@PeakAlarm.com

Obviously there is a long list of positive and good points about Peak Alarm. This does not mean Peak Alarm does not have it’s challenges which we do although we use any negative feedback to try and learn from it. Our installation manager takes pictures of any problems out in the field and uses those in the training sessions. All of our phone calls are recorded with the exception of the secure line in accounting so Peak can go back and listen to how we treat customers and use this for training. The accounting line that is not recorded is used to protect your visa and banking information.

Have a clear picture of what you want

Get it done right not cheap

It might be free but most of the time the free systems work out costing much more than getting it done right.

Write down an outline of what you wish to accomplish. Have clear end results listed.

Have a plan drawn up with the device locations of where you think things should be installed

Hire a alarm consultant to go over your outline and plans with you to refine and make educated professional suggestions.

Be clear about your budget so you can stick to a system that will fit within your budget.

You don’t need motion detectors in every room unless you have a specific plan that requires this, you can have trap areas where motions are placed strategically, decide if glass break sensors would be appropriate for your application, consider water, temperature, air flow, humidity, panic buttons, door and window contacts and other sensors that may be a good fit for your installation. Don’t forget to put overhead door contacts on your OHD Overhead doors.

Consider separating the areas of your company so they can be armed and disarmed in different partitions. The shop could be disarmed say at 5AM but the shop employees could not disarm the office. The room where the accounting records is could be armed and disarmed separately as well.

Peak Alarm can help you with a design that would work for your circumstances. Each business is different so we can come out and do a no cost evaluation on the Wasatch front areas, Saint George, Boise, Idaho Falls, and Park City area and help you with the details.

Get online and check each and every company on the Better Business Bureau web site. Be sure to look up their history because several of the companies that compete against us have changed their name several times. Currently one of the companies that has done this has over 3499 complaints on the better business bureau web site. So be sure to check the different listings, check to see if they are BBB accredited or not, check their reviews. Peak Alarm has had 3 complaints filed in the last year compared to hundreds or thousands from our competitors. Don’t get caught listening to their low prices and fancy talk. Check them out first.

Official Better Business Bureau web site. Enter Zip then company names.

Steer clear of proprietary products that only one company in your state can provide, program, install and service.

Go for something in between the extremes. One extreme is a product that only one company can provide therefore you are locked into their higher labor rate and their higher parts rates. The other extreme is a product that every alarm dealer can install which leaves you open to companies that are not experienced, companies that may not do a professional installation.

Peak Alarm installs brands such as DMP, DSX, Bosch, Hochiki, Silent Knight, Firelite, AXIS and others. These products are not exclusive although all of these products require special factory training so the installers need to be a cut above the rest. Some of these products have limited their distribution to a few companies although you are more likely to get a professional installation yet there is still competition with pricing because you are not limited to just one company. DMP has I believe 5 Alarm dealers in Salt Lake City right now. DSX has 4 the last time I checked and Bosch had about 6 dealers.

Consider a professional camera installation rather than a system from a big box store that ends up costing you about $50 to $100 per camera. When you spend $100 on a camera that is exactly what you get is a hundred dollar camera. You spend seven times that on your cell phone and a security system should Merritt you taking the equipment seriously. There is a big difference between a 700 TVL analog camera and a 3MP camera. Learn the differences. There are cameras that are 3MP from an overseas company that cost 1/2 of what a Bosch 3MP camera or AXIS camera cost and there are reasons for that. Be careful when trying to cut corners on price because most of the time you will end up cutting on quality and features as well as warranty.

Peak Alarm has been in business for over 46 years, has an A+ rating with the BBB and has their own local UL listed Central Station, their own AV division, their own Alarm division, their own Guard and Patrol division and offices in 5 cities in Utah and Idaho.

Call Larry Love (801) 428 1384 or email Larry at Larry@PeakAlarm.com

Peak Alarm web site

Complaints against Peak Alarm

Give us a chance to make it right

Give us a chance to make it right

Check on the Better Business Bureau official web site Better Business Bureau Web site enter your zip code and then look up the company. Be sure to read each company report if they have several listed. Some of the companies have changed their names several times. Peak Alarm has had 3 complaints filed in the last 3 years and all complaints have been resolved.

Be sure to check each company that you get bids from on the Better Business Bureau before you buy from them.

One of our competitors has had 3,499 complaints filed in the last 36 months as of 9/18/15 and the following is a breakout of the issues :

Advertising Sales Issues 451
Billing and collection issues 771
Delivery issues 25
Guarantee/Warranty issues 27
Problems with product or service 2224
Total complaints 3499

This alarm company has a D+ rating with the BBB and they are not accredited. This company has changed their name several three times.

Peak Alarm has an A+ rating with the BBB and they are accredited. Peak has never changed their name in the last 46 years of business. Peak Alarm has their own UL listed Central Station that is 5 Diamond Certified (One of 200 UL listed Central Stations in the country that is both UL and 5 Diamond rated.

Peak has 270 employees and when a company gets larger sometimes it is a challenge to get to the right person or department. For this reason Peak has ongoing monthly training that is set up to help improve employee performance. Peak Alarm takes each and every complaint seriously and we strive to resolve the issue to the best of our ability. Granted there are customers that get very upset no matter what we do. I spoke with the CEO and the President of Peak Alarm and they both agreed that they consider all negative feedback that is valid and strive to fix any issues so they do not happen again. Peak Alarm records all of their calls except the secure calls made for credit cards to keep the information personal. When complaints are filed Peak goes back and listens to the recordings to make sure that Peak Alarm employees are not stepping out of line. If there is an employee that is responding negatively to a customer they receive a warning and if positive changes do not occur then action is taken.

Peak Alarm has not paid SEO companies to remove or mitigate any negative comments and the people that have posted negative seem to have written negative comments on several pages so much of what is found online is narrowed down to just a few people. It is interesting that these people did not file their complaints with the Better Business Bureau because they know that they investigate both sides of the issue. Any large company will end up getting complaints filed against them. Looking at the 3 complaints that Peak has received in the last 3 years and comparing those three complaints to the hundreds and thousands of complaints our competitors have had filed against them actually tells the real story.

Call Larry Love x384 for additional information about Peak Alarm. (801) 428 1384 Main number is 801 486 7231 Larry@peakalarm.com

Peak Alarm web site ask for Larry

UL 2050 High Security installation and monitoring

46 years in business

46 years in business

UL 2050 High Security installation and monitoring in Utah and Idaho call Larry Love at Peak Alarm 801 428 1384 Larry@peakalarm.com

Peak Alarm web site ask for Larry Love

UL2050 installations are installed and monitored a bit differently than normal security installations. There is a special training for those that design UL 2050 systems and the Central Station has to maintain a special certification and stay in compliance with specific requirements in order to maintain that certificate.

The wire is installed in conduit and the screws are cut off to make it more difficult to defeat the system. Only certain products meet the requirements for these high security installations. Peak Alarm is both a Bosch and DMP dealer and both of these manufacturers meet those requirements when using certain systems such as the D9412GV4 or the DMP550 panels.

We normally install tamper switches inside and on the back side of the security panel as well as in the junction boxes depending on the specific installation. We will design your system to meet the requirements of UL2050. We also have vibration sensors we can install inside the panel and the contacts we use are special BMS balanced magnetic contacts that make it much more difficult to defeat the magnets since you cannot just put a magnet up next to them to bypass them. We also have special Bosch motion detectors that are tritech and we have ones that will alert you even if someone spray paints the motion to try to defeat it. Other motions will cease to function when they are sprayed with paint. The Bosch one I am referring to will also not function properly after it is sprayed although it will send you an alert when this happens.

UL2050 installations require special response times as well as schedules which will alert you if your system is armed up too late or disarmed too early etc… (depending on the requirements) If your facility is not supposed to open before 8AM and someone disarms it early that would send a signal to the central station. A system that is installed using these higher standards and a system that is tested using these higher standards is not only more reliable but it is more secure.

UL2050 installations by Peak Alarm are done by a local company that is certified and authorized to install and monitor these systems

Commercial Security pricing

Ask for Larry Love

Looking for commercial alarm system options, call Larry Love (801) 428 1384 Peak Alarm

Larry has over 20 years of experience and current certifications such as AXIS Certified Professional Certification, NICET Fire Alarm Certified, Current State of Utah License, FBI background check and more. Hire someone that has experience and works for a company that can get the job done the right way. Peak Alarm has been in business for over 46 years.

Newer equipment has additional features

Newer equipment has additional features

This generation looks up stuff.

This generation looks up stuff.

EQUIPMENT LIST OF PROTECTION:
Security Control Panel with 2 keypads, cellular communicator and backup battery
3 Man door Contacts
2 Overhead door metal contacts
3 Motion Detectors
2 Glass Break Sensors

Hardwired DMP Options using the equipment list above
1. $2,377.00 installation and $44.00 per month for 36 months
2. $2,780.00 installation and $34.00 per month for 36 months
3. $2,844.00 installation and $44.00 per month for 24 months
4. $3,255.00 installation and $34.00 per month for 24 months
5. $3,122.00 installation and $44.00 per month for 12 months
6. $3,412.00 installation and $34.00 per month for 12 months

The game that many security companies play is not letting you decide to pay more upfront and have your agreement/contract be a 12 or 24 month agreement rather than a 48 or 60 month agreement.

Wireless Options using the above equipment list (If a repeater is needed for size add $175.00)
7. $844.00 installation and $44.00 per month for 36 months
8. $1,233.00 installation and $34.00 per month for 36 months
9. $1,087.00 installation and $44.00 per month for 24 months
10. $1,588.00 installation and $34.00 per month for 24 months
11. $1,622.00 installation and $44.00 per month for 12 months
12. $1,882.00 installation and $34.00 per month for 12 months
13. $99.00 installed $39.00 per month for 36 months ( Panel, 1 KP,1 Motion & 3 Contacts)

Add $5 per month to any of the above options for interactive smart phone arm/disarm

Installation can be reduced when we extend the agreement to 48 months or 60 months
Installation can be reduced when you a higher monthly monitoring fee
Monthly fee can be reduced when you pay a higher installation fee

Price to add itemized devices:
Motion $130.00 wireless or $143.00 hardwired if within 100 feet easy access no drilling
Door or Window Contact wireless $65.00 or $100+ depending on location
Additional Keypad $249.00 or about $275 to $300 hardwired
Wireless Glass Break $110.00 or hardwired glass break $156 easy access within 100 feet

Add device price + cable + labor to install cable and device = Total hardwired price

Hardwired system can be partitioned so you can arm different areas at different times using different codes. Monthly fee includes cellular service and monthly monitoring fee.