Honest Alarm Companies in Utah

Contact Larry Love for the best deals

This was written by Larry Love (801) 428 1384 Larry@peakalarm.com if there is any information that is incorrect or that you would like taken down please contact Larry

I served the people of the State of Utah by service on the Alarm System Security and Licensing board for over 7 years. I was appointed by the Acting Governor Olene Walker. As chairman of this board I was also a member of the Construction trade commission which is a policy making board.

While serving on these boards I met many wonderful people such as Scott Sessions with Mountain Alarm, Will Naegle with Alarm control and Jeff Howe with Peak Alarm all of whom are honest and well known businessmen in our community. I can’t make a full list of all the people I dealt with but this is a short list of great companies that are all local companies.

Mountain Alarm is the largest of the three and within the family they also own a UL listed Central Station (Also known as Fire Protection Services – Central Station is Avantguard)

Alarm Control does incredible work and most of their work is commercial and they can solve hard to handle intrusion issues. (Also known as Armed Alert)

Peak Alarm is unique in the fact that they have an Alarm division, Guard and Patrol Division, AV Division and a UL listed Central Station

www.mountainalarm.com Scott Sessions

www.alarmcontrol.com Will Naegle

www.peakalarm.com Jeff Howe

Having worked with these individuals for years you get to know them well, how they speak, how they act and most importantly what kind of people they are. With the state of Utah being full of alarm companies that send people out to other states to knock doors and most of those businesses are just looking for the quick residential systems that can be put in in a couple of hours or less. The list of the above three companies have great records with the Better Business Bureau unlike some of the other competitors that have several thousand complaints.

Take care when getting proposals from alarm companies to do your research first and remember you do get what you pay for and there is no free lunch. Some of these companies claim to provide free equipment or labor but don’t be deceived. If you sign a 36 month agreement with Peak ALarm for $45 dollars a month (A typical monitoring rate for interactive cellular) you would pay $1,620.00 over 36 months.

If you sign a 60 month agreement with another company at $45 per month you would pay $2,700 over 60 months or 5 years and they say it is free equipment but you are really paying for it and if you decide to change monitoring they will take you to court and force you to pay what they call BOC or Balance of Contract in order to get out of the contract.

The kicker is that these companies often will charge you $70 per month for 5 years or $4,200 which is over double what Peak charges. Granted each system is different and there are many factors such as whether the system is encrypted making is much less likely to hack and how many devices are on the system and the services that you have each month.

Example of some of the services:

Typical Monitoring $35 per month (This can vary when you bundle other services)
Alarm Response where we sent a uniformed guard in a marked car to your home or business $10 per month (Only in specific areas)
Key Response where you have a keybox on your property so in the event of an alarm we would send a guard out to check the inside of the property $20 per month
Schedules, text or email notification, openings and closings (alert you if your store is opened too early or not armed on time or disarmed on time) Some other services
Cellular Monitoring $15 per month (Includes interactive arm and disarming)
Home automation services such as locks, lighting control, thermostat control, garage door control also are other such services that can be bundled
Commercial Fire monitoring is normally $35 for landline or $48 for high supervision cellular or radio

Years after I began on the Alarm System Security and Licensing Board for DOPL one of the companies that has lots of complaints with the BBB started sending a lawyer to each of our meetings to observe. I understand why they would do this. This company happens to be very large and has a great deal of accounts. This company had been accused of deceptive business practices and had been sued in several states and even recently was ordered to pay 10 million dollars to another alarm company. We were even told by the company owners that since they had thousands of salespeople it was very hard for them to control the actions of so many people. At Peak Alarm for example when a salesperson does something they should not do they are reprimanted and receive a written warning and if it happens again they can be let go. If any of the sales people do not qualify or pass the FBI background check they are let go and I know this is the same at Mountain as well as Alarm Control. One large company that had an employee not pass the back ground check simply transferred him to another state where the licensing laws will allow a person with a felony to sell or install security systems.

So there are honest alarm companies out there that you can use, you can get bids from them and worry less since you have done your research on the people the company and their business practices. All companies will have complaints on the internet. Looking at the www.bbb.org complaints is a bit better since they know both sides will be investigated. Many people hesitate to file a complaint with the bbb if they know they were in the wrong and if it is investigated the truth will come out. Two of the above listed companies have zero complaints on the BBB and one of them only has 5 compared to over 4000 with another Utah based company.

Complaints reviews Peak Alarm

Give us a chance to make it right

Give us a chance to make it right

In the last 3 years the Better Business Bureau has only received ONE complaint about Peak Alarm. If you have a complaint or issue please contact Larry Love (801) 428 1384 Larry@peakalarm.com and give Peak Alarm a chance to make it right. Another individual that you can call is Dayne Linford 801 4867231 x381

Yesterday we had a training here at Peak Alarm about how to treat our customers and each other with what we like to call White Glove Service. We have only had one complaint filed but we are sure we have customers that are unhappy that did not report to the Better Business Bureau so we would like to reach out to them to help solve challenges.

Contract or agreement concerns – Dayne x381 or Larry x384
Product Concerns – You may call your salesperson directly or Larry at 801 428 1384 – See list of extensions for sales team
Billing issues – Wendy 801 486 7231 x407, Maria (Spanish/Espanol) x404, Mary Lynn x405

Sales Team extension list:

(801) 486 7231

Tony Pino x385 – Tony has been with Peak for over 25 years and Tony works out at the gym regularly and is an excellent resource for information
Paul Mehl x386 – Paul used to sing Opera for the Utah Opera Company and has been with Peak for over 11 years and knows his industry very well.
Jessie Lopez x382 – Jessie is a camera system expert and also knows allot about Security as well. (Jessie is always very well dressed.)
Joe Ferraro x435 – Joe is very professional and is very knowledgeable
Francesco Perri x439 – Francesco speaks Italian and is a runner and hiker and one of Peak’s top Salesmen
Ryan Shurtleff x438 – Besides being very funny Ryan is easy to talk to and knows his stuff. Ryan likes recreational vehicles.
Mike Evans x383 – Mike is a part time auctioneer and has a small farm in Grantsville
Dayne Linford x381 – Besides being an expert at work Dayne is a writer and film producer
Larry Love x384 – Larry is an expert in Fire Alarm and security systems and has been involved in Music his whole life – NICET II Fire Alarm
Kenny Fox System designer NICET III Fire Alarm X440 – Kenny is a Army Ranger Veteran and Fire Alarm expert as well.
Reed Haymore x380 is our Sales Manager and also a systems expert who has years of experience in the Alarm industry.
Clint Beecroft is our General Manager and he is also a level 2 NICET in Fire Alarm and many other certifications so he is a hands on guy

Recently Valerie Peterson decided to leave Peak Alarm so if she was your sales person feel free to contact Reed and he can help assign another person to help you or you can ask for any of the Sales Team members listed above.

Each Sales Person has many more attributes that were not able to be listed and there is over 300 years of experience when you combine the overall total experience in the security and this is just the Sales Team. Our installation team, accounting team, guard and patrol team, AV Team and service team also brings experience and knowledge to the table.


Peak Alarm is the only Utah Alarm company that has Guard/Patrol, an alarm division and a UL listed central station.

Peak Alarm is locally owned and has been in business since 1969

Peak Alarm is one of the few companies that offers same day or next day service.

The truth about security monitoring

This is real fish just not crab. It is quick and with rice and some butter or a sauce it's great. Also in soup or stir fry

This is real fish just not crab. It is quick and with rice and some butter or a sauce it’s great. Also in soup or stir fry

What is the lowdown on security system or fire alarm system monitoring? Call Larry Love 801 428 1384 at Peak Alarm for more information Larry@peakalarm.com

$26-$32 per month for monitoring over analog phone lines. (The concern is that normally analog lines cost about $40 per month each line)
$35-$45 per month for cellular monitoring for security systems
$48 per month for high supervision cellular for fire alarm (no phonelines required) These dial out every 6 minutes
$41 per month for AES Radio monitoring
$5 extra for smart phone arm/disarm
$ extra for repair or extended warranty starting at $7 per month for small systems

When you pay around $14 per month for central station monitoring often you are giving up dealing with a live person or a local company and often the service you get is below par.

Peak Alarm has been in business since 1969 and currently only has 2 complaints on file with the Better Business Bureau www.bbb.org

Peak Alarm is the only Alarm company in Utah that has their own UL listed Central Station, a full Guard and Patrol Division and same day or next day service.

There are other companies out there that have over 3,000 complaints on the BBB in the last 3 years and that is concerning. Many of these companies are currently being sued or have been in litigation with several states. Many of the companies that appear in the top 5 or top 10 alarm companies online are some of the worst companies as far as BBB reviews and customer reviews. Check before you buy.

Security pricing step by step

First obtain your instructions in English

First obtain your instructions in English

Step 1 – Determine your needs and have an basic drawing and specifications of what you would like to all bidders can bid the same exact thing.

Step 2 – Only call licensed, insured Security companies that have a good rating with the Better Business Bureau. Check the Better Business Bureau Official Site

Step 3 – Check the Utah Occupational licencing web site to make sure they are a licensed company. DOPL Web site in utah

Step 4 – If you don’t have a site plan or enough knowledge to know what you need then call a reputable company that can help with that. Often companies will help with this for free although if you are going to put the project out to bid it is much better to pay a company to help with the design and the specifications. Let them know that you do not want to specify products that only one or two companies in the state can do. (Proprietary)

Step 5 – Understand there are big differences between a small commercial security system and a large commercial system. Often alarm companies will sell the small commercial systems to a medium or large business and then they don’t have expansion or all the features that may be needed. Cutting corners to save money is something that happens quite often. If you need special certifications for insurance make sure you do your homework so you will get the proper equipment installed. If you need special certifications like UL2050 and you have the wrong equipment installed it can be very costly to have equipment taken out and new equipment installed again.

Step 6 – Make sure the Alarm company you hire has the proper certifications for monitoring and installation. In Utah there are only 4 UL listed central stations that have the UUFX listing, only 5 that have the CRZH listing, only 3 that have the CPVX listing and only 3 that have the CVSG listing and only 2 that have the CRZM listing and only one local UL listed Central Station that has all 5 of these listings. (Peak Alarm) You can get on the UL web site to verify these listings. Official UL Web site


Cost of item(s)__________+ Cost of wire _________+cost of installation________+cost of conduit___________ = Actual cost

___Verify Licensing
___Verify UL listing certifications
___Verify Factory Training
___Verify code requirements for specific projects (NFPA 72, IFC, DOD, JFAN, ICD, ICS 705-1,ISPOM, UL2050 etc…..)
___Verify insurance – workers compensation – auto insurance – general liability insurance

Small installation = Simple pricing and wireless equipment – easy to price and monitor

Medium to large commercial installations – need specifications – equipment list – lift rental – site visit evaluation etc….

Call Larry Love at Peak Alarm at (801) 428 1384 Larry@peakalarm.com Peak Alarm web site

Call Larry at Peak for best National Alarm Monitoring rates

Too small or too big can be an issue.

Too small or too big can be an issue.

Call Larry Love at Peak Alarm for best pricing on National Account Monitoring rates. (801) 428 1384 Larry@PeakALarm.com Peak Alarm web site ask for Larry Love

UL Listed Central Station
5 Diamond Certified
47 years in business
Mirrored backup Central Stations out of State
Full Alarm Divisions in Utah and Idaho
Full Guard an Patrol in Salt Lake City
Four Offices to serve you
Complete AV Division
5 UL Certifications including UL2050 High Security SCIF certifications

2015 Utah Monitoring company of the year

Monitoring company of the year 2015

Monitoring company of the year 2015

Peak Alarm was presented with the Monitoring company of the year award for 2015 at the ESA Electronic Security Association meeting 9/23/15 at the Marriott in Salt Lake City

Peak Alarm web site ask for Larry Love

Peak alarm the only full service alarm company of it’s type in the state of Utah won this prestigious award for 2015. Steve Kappel the President of the company and Clint Beecroft the General Manager received the award. Peak Alarm maintains a current UL listed Central Station which is also 5 diamond certified (only 200 central station in the entire nation meet these two criteria)

Peak has a full Guard and Patrol Division which is very helpful since Salt Lake City Police have a non response policy in Salt Lake City. Peak Guard and Patrol can respond much sooner than the police department in most cases.

Peak Alarm also has an AV Department which was rated #18 in the country by CE Pro Magazine this year 2015

Peak Alarm has over 270 employees and maintains an A+ rating with the better business bureau.

The Board of the Electronic Security Association of Utah presented the award at their annual function.

Peak Alarm also holds the certifications for UL 2050 Design, installation and monitoring and has been in business for over 46 years

Some Central Stations in Utah include, Avantguard, Denco, Armed Alert and others.

Avantguard web site

Denco Monitoring central station web site

Armed Alert central Station web site

If any of these links need to be updated or removed please let me know and I will do so. Not all Central Stations are UL listed nor are all of them 5 Diamond Certified so verify before you buy. When additional companies notify me I will be happy to list their web site link as well and a phone number and a short blurb.

Larry Love can help you with monitoring pricing, questions or concerns as well as Access Control, Fire Alarm, Security and camera pricing. Larry has over 20 years in the industry and you can call him directly at 801 428 1384 or email him at Larry@peakalarm.com

Peak Alarm can customize a monitoring plan to meet your budget and needs. We can do agreements with most any length such as month to month, 12, 24, 36, 48 or 60 months. Our most popular agreement length is 36 since it is not too long yet it is long enough that we can subsidize part of your installation into the monthly cost. Peak Alarm uses state of the art equipment.

Alarm Communications Utah

My daughter listening to her music

My daughter listening to her music

Phone lines – Analog (old copper type) being phased out. Normally the cost for dedicated analog phone lines is over $30 per month per line to the phone company. A fire panel that has 2 analog lines could be very expensive to continue using the phone lines. Most of the time copper turns to digital a couple hundred feet out the door.

VOIP – Voice Over Internet Protocol – Not very reliable sending alarm signals. We will do our best to make it work for security although we will not use it for Fire Signals and alarms. It cuts out the highs and lows and many times you lose information. It is best to seek another solution such as Radio or Cellular. Since we are depending on someone else’s equipment to get the signals this is not our preferred method of communication.

Cellular – Standard or High Supervision for fire and high security that sends signals every 6 minutes. Normally adds $10 per month for standard cell and $22 per month extra for High Supervision Cellular which is very reliable. 1G (1981), 2G (1992)”being taken off the systems by phone companies right now” 3G (2001) 4G (2007) 5G (2020)

Radio- This is a very reliable method as well. Peak Alarm has a mesh network that is very robust.

Network – IP – Peak Alarm gets signals from our DMP panels over the Internet within one or two seconds. The drawback is that the system is only as strong as it’s weakest link so if the UPS backup is not done properly we won’t get signals if the network goes down or if the provider has the network go down very often you could miss a fire alarm. You could use this as your primary method and use cellular or Radio as your backup.

Call Larry Love at (801) 428 1384 or his cell 801 898 6003 for pricing or more information about Peak Alarm Larry@peakalarm.com

Peak Alarm has a UL listed Central Station, 46 years in business, A+ rating with the BBB, A full Guard and Patrol Division, An AV Division, A CAD department and much more. Locally owned and operated. CSAA and a NETONE company.

Ask for Larry Love