Security companies in Utah are not equal

Not all companies are alike

You’ve heard that we should compare apples to apples rather than apples and oranges.

Company One – UL listed monitoring station – backup generators – extra personnel on duty – secure facility – backup equipment in case of failure
Company two operating with one piece of equipment and no backup and one person in the facility. They they have a heart attack signals are not sent on to authorities.

Company one – NO COMPLAINTS WITH THE BETTER BUSINESS BUREAU
Many other companies – OVER 1000 COMPLAINTS two of our competitors have over 3000 complaints (ASK WHY) – Sure you will find complaints on the internet for any company although looking at the BBB.org is important because they investigate both sides of the issues so a customer that knows they did not pay their bill and should have normally won’t file a complaint but will complain online.

Company one – Advertises with actual commercials and word of mouth advertising.
Many other companies pay to be on a top ten alarm company list so when the internet pulls up results also check the Better Business Bureau not just a top internet list that is paid for.

Company one in business since 1969 not using gimmicks of offering free equipment
Many other companies giving free equipment out like candy – Often they go out of business in a few years.

Company one puts together custom systems to meet your needs
Other companies don’t address individual needs as well because they are cookie cutter companies

Company one has actual people that you can talk with and personal service
Many other companies are very difficult to talk to after you have purchased the system and need anything else.

Peak Alarm – Larry Love (801) 428 1384 Larry@peakalarm.com –
4 Offices (2 in Idaho and 2 in Utah)
Local Company that employees 300 local individuals
UL liSted Central Station with backup equipment and generators
In Business Since 1969
Family Owned
Many employees have been with the company for over 20 years
Full Service Alarm Company
Certified for UL2050 High Security as well as Bank Safe and Vault Installations
Full Service AV Company
Full Service Guard and Patrol Company
Full Service Central Station
LICENSED BY THE STATE OF UTAH
EVERY EMPLOYEE PASSES FBI BACKGROUND CHECKS OR THEY DON’T WORK FOR PEAK
Drug Testing Programs in place
Full Service Commercial and Residential installations
www.Peakalarm.com

Reading license plates with your cameras

Great place to get words, pictures or letters printed for shirts or other things.

So on this picture you get a nice view of the front of the store and the cars and even when you zoom in you may not be able to read a plate so this article will help you understand some of the factors you will need in order to view license plates with your cameras.

Contact Larry Love at Peak Alarm for more information or if any corrections need to be made to this blog. (801) 428 1384 Larry@peakalarm.com http://www.peakalarm.com

So you want to read plate numbers from cars with your camera system. There are several factors that will determine if you can do this with your current system:

DISTANCE TO THE CAR – Using a lens calculator we can determine how wide a view you will need and the lens
LIGHTING – IR LED system on your cameras (check the rating- often it will say 30 feet but will only work at about 20′)
ANGLE OF CAMERA(S) and how high the camera is mounted – If the camera is mounted high on the building and the cars drive into the driveway on an angle or in a dip this could cause issues
MP RESOLUTION OF YOUR CAMERAS (2MP, 4MP or 4K cameras are all great cameras, understand that the higher the MP the more storage they use)
LENS ON THE CAMERA – most cameras are fixed at 2.8 or 3.6mm and some are verifocal 2.7-12mm and other more expensive cameras have higher mm adjustment capability.
HOW FAST IS THE CAR GOING
There are other factors but for this article I will keep it simple

IMPORTANT INFORMATION YOU NEED TO KNOW:

EXAMPLE

I have a customer that wants to see plate numbers 120 feet from his building at the driveway entrances. Lighting and the proper choice of camera is essential.

Using a 2MP High Definition camera you will need a 28mm lens on your camera at 120 feet and your camera view will be 22 feet across and 12 feet high and you will get 85 pixels per square foot.
If you don’t have the right IR and lighting then it may be difficult at night to see plates. Using a 4MP camera would require a 13mm lens to see 44 feet across to view a plate. Keep in mind that you are not guaranteed to see plate numbers even when you use the right lens and do the calculations properly since most cameras are not license plate cameras. We can install actual license plate cameras that are made for this purpose and then you have a much better chance of seeing plate numbers. In the above situation it would be much better to move the cameras closer to the cars and move the camera down on a pole looking directly at the plates rather than mounting the cameras on a building at 13 feet in the air.

You will need a minimum of 60 pixels per square foot to view a plate number and it would be much better at 100.

Purpose Min. Required px/ft
Detect activity 8
Observe behavior 16
Recognize person 30
Identify person 60
Read license plate 60
Identify USD 150
Read 10pt text 1200

Most cameras from big box stores now are fixed lens cameras at 2.8 or 3.6mm giving you a very wide view. Using them in residential application is ok but looking 120 feet away would give you a view of 80 feet across and 60 feet high so you would not be able to see a plate number.

My cameras at my home are 500 TVL and 700 TVL or 700,000 lines and the newer 2.1MP cameras are 3 times the resolution so your chance to see plate numbers is better with a 2MP or 4MP camera but there are other factors.

With the understanding of the different factors please know that a $30 or $50 dollar camera is not going to cut it. Hikvision has a great camera that starts at $850 and the Q Series AXIS camera starts at $1,850 for the camera, you would then need to purchase the NVR that has the ability to log plate numbers. We have less expensive cameras that very well could see plate numbers that are much closer to the home or business and it also depends on how fast the cars are going as to which cameras you decide on.

Understand that you can purchase cameras just for reading plate numbers and the NVR recorders have the ability to log those plate numbers and you can actually buy a list of plate numbers that your system can compare the data to in order to determine if a stolen car is in your area or lot or if they are behind on their car payments. Some tow companies use these programs to repossess cars.

This may seem complicated and sometimes it can be but just call me (Larry Love) and I will walk you through it. If you want to see plate numbers that are say 50 feet away in your parking lot you can do so for much less money using a high definition camera (2MP) with a 6mm lens that will give you a view of 40 feet wide and 30 feet high. Often I recomend verifocal cameras that are 2.7 to 12mm allowing the tech to adjust to your needs. So if you need to look at a parking lot that is 100 feet wide then you would need 3 cameras to do it well depending on what you are looking at. If you want to recognize a face you need 60 pixels per foot which is the same as a plate number. You could go from a 2MP to a 4MP and widen the view a bit and use less cameras but it also depends on the angles. A nice verifocal camera costs about $400 and that is a 2MP and nice 4MP camera costs about $600. Then you need to add the cost of the wire, installation, recorder, monitor, UPS and network connection to have a complete system but remember you get what you pay for. Call an expert when you want it done right. (801) 428 1384 Larry Love – cell is 801 898 6003

https://www.axis.com/us/en/
http://www.hikvision.com/us/index.html?jmode=j1
http://www.flir.com

Honest Alarm Companies in Utah

Contact Larry Love for the best deals

This was written by Larry Love (801) 428 1384 Larry@peakalarm.com if there is any information that is incorrect or that you would like taken down please contact Larry

I served the people of the State of Utah by service on the Alarm System Security and Licensing board for over 7 years. I was appointed by the Acting Governor Olene Walker. As chairman of this board I was also a member of the Construction trade commission which is a policy making board.

While serving on these boards I met many wonderful people such as Scott Sessions with Mountain Alarm, Will Naegle with Alarm control and Jeff Howe with Peak Alarm all of whom are honest and well known businessmen in our community. I can’t make a full list of all the people I dealt with but this is a short list of great companies that are all local companies.

Mountain Alarm is the largest of the three and within the family they also own a UL listed Central Station (Also known as Fire Protection Services – Central Station is Avantguard)

Alarm Control does incredible work and most of their work is commercial and they can solve hard to handle intrusion issues. (Also known as Armed Alert)

Peak Alarm is unique in the fact that they have an Alarm division, Guard and Patrol Division, AV Division and a UL listed Central Station

www.mountainalarm.com Scott Sessions

www.alarmcontrol.com Will Naegle

www.peakalarm.com Jeff Howe

Having worked with these individuals for years you get to know them well, how they speak, how they act and most importantly what kind of people they are. With the state of Utah being full of alarm companies that send people out to other states to knock doors and most of those businesses are just looking for the quick residential systems that can be put in in a couple of hours or less. The list of the above three companies have great records with the Better Business Bureau unlike some of the other competitors that have several thousand complaints.

Take care when getting proposals from alarm companies to do your research first and remember you do get what you pay for and there is no free lunch. Some of these companies claim to provide free equipment or labor but don’t be deceived. If you sign a 36 month agreement with Peak ALarm for $45 dollars a month (A typical monitoring rate for interactive cellular) you would pay $1,620.00 over 36 months.

If you sign a 60 month agreement with another company at $45 per month you would pay $2,700 over 60 months or 5 years and they say it is free equipment but you are really paying for it and if you decide to change monitoring they will take you to court and force you to pay what they call BOC or Balance of Contract in order to get out of the contract.

The kicker is that these companies often will charge you $70 per month for 5 years or $4,200 which is over double what Peak charges. Granted each system is different and there are many factors such as whether the system is encrypted making is much less likely to hack and how many devices are on the system and the services that you have each month.

Example of some of the services:

Typical Monitoring $35 per month (This can vary when you bundle other services)
Alarm Response where we sent a uniformed guard in a marked car to your home or business $10 per month (Only in specific areas)
Key Response where you have a keybox on your property so in the event of an alarm we would send a guard out to check the inside of the property $20 per month
Schedules, text or email notification, openings and closings (alert you if your store is opened too early or not armed on time or disarmed on time) Some other services
Cellular Monitoring $15 per month (Includes interactive arm and disarming)
Home automation services such as locks, lighting control, thermostat control, garage door control also are other such services that can be bundled
Commercial Fire monitoring is normally $35 for landline or $48 for high supervision cellular or radio

Years after I began on the Alarm System Security and Licensing Board for DOPL one of the companies that has lots of complaints with the BBB started sending a lawyer to each of our meetings to observe. I understand why they would do this. This company happens to be very large and has a great deal of accounts. This company had been accused of deceptive business practices and had been sued in several states and even recently was ordered to pay 10 million dollars to another alarm company. We were even told by the company owners that since they had thousands of salespeople it was very hard for them to control the actions of so many people. At Peak Alarm for example when a salesperson does something they should not do they are reprimanted and receive a written warning and if it happens again they can be let go. If any of the sales people do not qualify or pass the FBI background check they are let go and I know this is the same at Mountain as well as Alarm Control. One large company that had an employee not pass the back ground check simply transferred him to another state where the licensing laws will allow a person with a felony to sell or install security systems.

So there are honest alarm companies out there that you can use, you can get bids from them and worry less since you have done your research on the people the company and their business practices. All companies will have complaints on the internet. Looking at the www.bbb.org complaints is a bit better since they know both sides will be investigated. Many people hesitate to file a complaint with the bbb if they know they were in the wrong and if it is investigated the truth will come out. Two of the above listed companies have zero complaints on the BBB and one of them only has 5 compared to over 4000 with another Utah based company.

Utah Alarm Dealer makes drastic change

I took this picture in Guatemala, Isabal

With many alarm dealers having to deal with hackers and people being able to remotely disarm their systems because they are not encrypted. Peak Alarm decided to make a major product shift.

Peak Alarm has decided to begin selling QOLSYS Qolsys.com this product is unlike most other security systems and here is a quick list of some of their features:

S Lines Sensors are all Encrypted to prevent hacking
Blue Tooth Router built in
Built in Glass Break Sensor
Built in 5MP camera that takes a picture of who disarms and a 4 minute video when alarms occur
Z-Wave Plus
Software update
Blue Tooth disarming capable so you don’t even have to take out your phone to disarm
Flood sensors, temperature sensors, motion sensors door status switches and much more

Most other alarm panels do not have the blue tooth built in, most other alarm panels do not have encryption. (Peak Alarm offers DMP which is encrypted for higher end commerical projects www.dmp.com

Making this switch means that the basic system will cost a bit more but keep in mind you get what you pay for.

Qolsys did not take an alarm panel and convert it to a smart tablet but they took a tablet and made it into an alarm panel. This system is more robust than other systems, has a much greater capasity in all respects as far as user codes and how many points you can add to the system.

Call Larry Love (801) 428 1384 or email Larry at Larry@peakalarm.com for pricing or a no charge consultation in the Wasatch Front area, Provo, Ogden, Logan, Brigham City or Saint George.

Hikvision Utah Idaho Salt Lake

Employees over 300 local people

Contact Larry Love (801) 428 1384 Larry@peakalarm for Hikvision pricing in Utah & Idaho. Hikvision web site

Larry Love can come to your home or place of business and help you with the best pricing for Hikvision.

Check the BBB Better Business Bureau www.bbb.org before doing business with any company.

Qolsys in Utah Idaho

Qolsys.com

Peak Alarm Salt Lake Office

Call Larry Love (801) 428 1384 Larry@peakalarm.com for pricing and Qolsys information for Utah, Salt Lake City, Taylorsville, West Valley City, Midvale, Orem, Provo & Bountiful.

Encrypted 319.5, Blue Tooth Router built in, Built in Glass Break Sensor, Built in 5MP Cam that takes a picture of who disarms and a 4 minute video upon alarm, WIFI and LTE cellular dual path communication, Z-Wave plus, All sensors are encrypted, BLue Tooth disarming for those that wish to walk up to the home or business with their cell phone and have the system disarm, S line Sensors, call Larry for more information for pricing. Larry can come to your home or business and give you a great deal.

Be very careful about companies that offer free equipment, their monthly fees are much higher than ours and often their agreements are 60 months rather than 36 months.

Peak Alarm designs fire alarm systems

Plenum wire needs to be used when you run wire in plenum spaces

Peak Alarm designs fire alarm systems for commercial buildings to current IFC and NFPA 72 code requirements.

www.peakalarm.com in business since 1969 and the only alarm company with a UL listed Central Station and a Full Guard and Patrol Company that can meet your needs.

>Peak Alarm has NICET techs that can do these designs and the DWG CAD work needed that is required by the AHJ Authority Having Jurisdiction. (Fire Marshal) Contact Larry Love (801) 428 1384 or cell (801) 898 6003 Larry@peakalarm.com and Larry can come to your business and do a site visit to help you do an upgrade, entirely new system or help design the fire alarm for a building that is not built yet buy working with your design team and architect using the plans and specifications for your project.

Peak Alarm is a local company that hires over 300 employees in Utah and Idaho buy local and help the local economy. This is a family business that does things right.

Currently Peak Alarm does not have any complaints listed with the Better Business Bureau in the last 3 years. www.bbb.org check all companies that you may do business with since many companies have complaints. Some of our competitors have over 3000 complaints and you should know before you sign anything with them.

In Utah the horns have to stop and strobes keep flashing after silenced

Senior Citizen monitoring discount Peak Alarm

Marilyn Sheppick

Mom

Peak Alarm will lock in Senior Citizens at a fixed monitoring rate. Senior Citizens often are on a fixed income and having a monitoring company increase their rates every years on their security system monitoring does not help.

Call Larry Love (801) 428 1384 Larry@peakalarm.com Peak Alarm www.peakalarm.com

My mother remarried and I found out she was paying 72 dollars a month through one of the largest national security monitoring companies and the rates had increased over the years. The 72 dollars a month was only for monthly monitoring and did not include other services it was through the phone line. I called that company to make the change since they were out of contract and it was very difficult to get them to cancel the agreement even though they were not under contract any longer. I lowered her rate and added a medical button which she did end up pushing when she fell in the bathroom. Peak Alarm’s monitoring rates start at $26 dollars a month and depending on what services you decide on such as another $10 for cellular or another $5 for interactive remote arm and disarm the rates can be a bit higher but once a senior is locked in they keep that rate. Jerry Howe the owner made this decision and we have been in business for over 48 years.

Security System Advice

Employees over 300 local people

http://www.peakalarm.com

1. Make sure your security system cannot be defeated by someone cutting the phoneline outside the house or business. You can switch to a cellular or radio communicator to make this more secure.

1A. Make sure that you use an encrypted system such as DMP or Qolsys so hackers cannot defeat your system from out front of your home.

2. Make sure you clean your smoke detectors every 6 months or year so they will last longer

3. Make sure you test your system often to make sure nothing has been tampered with. Often someone within your organization will attempt to disable doors or other items.

4. Update your call list with current phone numbers and names and new passwords.

Call Larry Love at (801) 428 1384 or email Larry at Larry@peakalarm.com and set up a personal consultation with Larry at your site.

UL2050 requirements not always being met

48 years in business

Many companies are not meeting the specific requirements of UL2050. Keep in mind that there is a UL Certificate that the company must have to do the installations as well as a UL Certificate to Monitor a UL2050 account.(CRZM) Many companies do the installations without the install Certificate. (CRZH) Verify that the company you are dealing with has each certificate. The NSA came from Washington to verify that our Central Station would meet the requirements that they needed for the Military monitoring for the Utah Army National Guard.

www.peakalarm.com

http://www.ul.com
UL listings for local Central Stations in UTAH – Peak is the only company that holds all 5 UL Certifications
There are only 4 local UUFX listed companies in Utah for monitoring fire alarm as of 5/27/16

1. Avantguard (S3955)
2. Peak Alarm (S1548)
3. The Church of Jesus Christ of Latter Day Saints COPB (S25044)
4. This fourth company requested that I take their information off my blog which I have done. You can go to the UL.com web site to find all UL listed companies

The LDS Church of Jesus Christ of Latter Day Saints only monitors their own facilities.
There are only 5 local CRZH listed central stations in Utah for monitoring high security industrial facilities such as SCIFs as of 5/27/16 ( NISPOM, DOD 5520.22-M, DOD 5100.76-M, JFAN 6/9 and ICD/ICS 705-1) This certificate is for Installation, Testing, Service and Maintenance as well as Monitoring.

1. Peak Alarm (BP20762)
2. L3 Communication Systems WEST (BP9385)
3. Stanley Convergent Security Solutions (BP6295)
4. The Boeing Company (BP6569)
5. TYCO Integrated Security (BP6471)

L3 Communications monitors the secure facilities associated with their facilities.
There are only 3 local CPVX listed central stations in Utah for UL Central Station Burglar Alarm Systems monitoring.

1. Peak Alarm (BP2433)
2. Stanley Convergent (BP2072)
3. TYCO Integrated Security (BP34)

There are only 3 local CVSG listed central stations in Utah for Mercantile Burglar Alarm Systems. Safe, Vault, ATM or Night Depository.

1. Peak Alarm (BP8607-1)
2. Stanley Convergent Security Solutions (BP8367)
3. TYCO Integrated Security (BP8617)

There are only two CRZM local listed central stations in Utah . This certificate is for Central Stations that have personnel trained and on duty to specifically handle signals covered under the CRZH listing that is above so the system is installed properly and then monitored by a certified company. It is best when the company has both certificates.

1. Avantguard (BP10390)
2. Peak Alarm ( BP20783)

UL updates their records on an ongoing basis so be sure to verify on their web site. This information was as of 5/27/16. On the UL site go to online certifications directory at the bottom to find the companies in an area or state that hold certifications.