Honest Alarm Companies in Utah

Contact Larry Love for the best deals

This was written by Larry Love (801) 428 1384 Larry@peakalarm.com if there is any information that is incorrect or that you would like taken down please contact Larry

I served the people of the State of Utah by service on the Alarm System Security and Licensing board for over 7 years. I was appointed by the Acting Governor Olene Walker. As chairman of this board I was also a member of the Construction trade commission which is a policy making board.

While serving on these boards I met many wonderful people such as Scott Sessions with Mountain Alarm, Will Naegle with Alarm control and Jeff Howe with Peak Alarm all of whom are honest and well known businessmen in our community. I can’t make a full list of all the people I dealt with but this is a short list of great companies that are all local companies.

Mountain Alarm is the largest of the three and within the family they also own a UL listed Central Station (Also known as Fire Protection Services – Central Station is Avantguard)

Alarm Control does incredible work and most of their work is commercial and they can solve hard to handle intrusion issues. (Also known as Armed Alert)

Peak Alarm is unique in the fact that they have an Alarm division, Guard and Patrol Division, AV Division and a UL listed Central Station

www.mountainalarm.com Scott Sessions

www.alarmcontrol.com Will Naegle

www.peakalarm.com Jeff Howe

Having worked with these individuals for years you get to know them well, how they speak, how they act and most importantly what kind of people they are. With the state of Utah being full of alarm companies that send people out to other states to knock doors and most of those businesses are just looking for the quick residential systems that can be put in in a couple of hours or less. The list of the above three companies have great records with the Better Business Bureau unlike some of the other competitors that have several thousand complaints.

Take care when getting proposals from alarm companies to do your research first and remember you do get what you pay for and there is no free lunch. Some of these companies claim to provide free equipment or labor but don’t be deceived. If you sign a 36 month agreement with Peak ALarm for $45 dollars a month (A typical monitoring rate for interactive cellular) you would pay $1,620.00 over 36 months.

If you sign a 60 month agreement with another company at $45 per month you would pay $2,700 over 60 months or 5 years and they say it is free equipment but you are really paying for it and if you decide to change monitoring they will take you to court and force you to pay what they call BOC or Balance of Contract in order to get out of the contract.

The kicker is that these companies often will charge you $70 per month for 5 years or $4,200 which is over double what Peak charges. Granted each system is different and there are many factors such as whether the system is encrypted making is much less likely to hack and how many devices are on the system and the services that you have each month.

Example of some of the services:

Typical Monitoring $35 per month (This can vary when you bundle other services)
Alarm Response where we sent a uniformed guard in a marked car to your home or business $10 per month (Only in specific areas)
Key Response where you have a keybox on your property so in the event of an alarm we would send a guard out to check the inside of the property $20 per month
Schedules, text or email notification, openings and closings (alert you if your store is opened too early or not armed on time or disarmed on time) Some other services
Cellular Monitoring $15 per month (Includes interactive arm and disarming)
Home automation services such as locks, lighting control, thermostat control, garage door control also are other such services that can be bundled
Commercial Fire monitoring is normally $35 for landline or $48 for high supervision cellular or radio

Years after I began on the Alarm System Security and Licensing Board for DOPL one of the companies that has lots of complaints with the BBB started sending a lawyer to each of our meetings to observe. I understand why they would do this. This company happens to be very large and has a great deal of accounts. This company had been accused of deceptive business practices and had been sued in several states and even recently was ordered to pay 10 million dollars to another alarm company. We were even told by the company owners that since they had thousands of salespeople it was very hard for them to control the actions of so many people. At Peak Alarm for example when a salesperson does something they should not do they are reprimanted and receive a written warning and if it happens again they can be let go. If any of the sales people do not qualify or pass the FBI background check they are let go and I know this is the same at Mountain as well as Alarm Control. One large company that had an employee not pass the back ground check simply transferred him to another state where the licensing laws will allow a person with a felony to sell or install security systems.

So there are honest alarm companies out there that you can use, you can get bids from them and worry less since you have done your research on the people the company and their business practices. All companies will have complaints on the internet. Looking at the www.bbb.org complaints is a bit better since they know both sides will be investigated. Many people hesitate to file a complaint with the bbb if they know they were in the wrong and if it is investigated the truth will come out. Two of the above listed companies have zero complaints on the BBB and one of them only has 5 compared to over 4000 with another Utah based company.

Axis Camera Certification

Larry at work with Lizeths stepdad

www.peakalarm.com

Several employees from Peak Alarm were certified last week and passed the AXIS Camera certification exam. The testing was done by PROMETRIC. The three day training was intensive. I personally was challenged by this class and the test although I passed it and learned a great deal about IP camera systems. Having sales people that have extensive training assists the installation technicians to do their job since the jobs are designed properly from the start.

Peak Alarm is not known for being the least expensive or low bidder on most projects. Peak Alarm is known for quality. Having been in business for over 45 years with an A+ Better Business Bureau rating peak maintains a high level of factory training for both technicians and the sales force. There were 30 Peak Alarm employees in the AXIS training class.

Peak Alarm also has certified technicians for DSX, DMP, Hochiki and others.

Many customers that look for the least expensive security solution end up with one of our competitors that has thousands of complaints with the Better Business Bureau and buyers remorse at a later date.

Spending the money to have a professional installation done right the first time will help you avoid that remorse.

One of the companies I visited two weeks ago had gone through 2 camera systems before they finally called us. The first system was a camera system from a big box store and the old adage “you get what you pay for” could not have applied more. The second system was installed by a security company who provided very low quality materials and the system is only 2 years old and is falling apart.

Peak Alarm offers entry level systems, midrange and enterprise systems. We want to keep our customers for generations, our goal is not just to get the sale.

Give me a call at 801 428 1384 or email me at Larry@peakalarm.com and I can come by and do a site assessment at no charge here on the Wasatch front within 80 Miles of Salt Lake City. Peak Alarm is licensed, their employees are licensed and have gone through the FBI back ground checks, the company is insurred and keeps their workers compensation insurance, their auto insurance and their general liability insurance up to date. Peak Alarm pays use tax on equipment and all applicable taxes where required.

Peak Alarm offers equipment for sale and on leases OAC. We can do 12 month, 24 month, 36 month or even 60 month contracts. If it is needed Peak Alarm can also do month to month contracts for specific situations. Keep in mind that most of our customers sign the 36 month contract in order for Peak to help out and subsidize part of the equipment. When you sign up for a 12 month contract the equipment will have a higher cost than a 36 month contract. Leasing is a good option for many companies because the up front costs are not as high. Call us and we can help you find the best option for your installation needs.

We look forward to your call.

Before you buy look up all alarm companies that you talk to or get pricing from on the www.bbb.org before you buy anything.

Be sure to look up all the alarm companies that you get bids from on the Better Business Bureau www.bbb.org